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News Carphone Warehouse, which operates the 'free' broadband brand TalkTalk in the UK, will keep a half-stake in the retail business, which will see Best Buy-branded stores arriving in Europe, but plans to hold onto all of its UK fixed-line telecoms...
[09 May 2008]
News The Information Commissioner's Office (ICO) said the Carphone Warehouse, and its sister company TalkTalk, could face the possibility of an unlimited fine if their data protection and compliance systems are not brought up to scratch within 35 days...
[16 Jan 2008]
News Garlands has grown from a few hundred employees in 2001 to 3,200 today, with clients including Vodafone, Virgin Mobile and TalkTalk. Up to 1,000 jobs will be created with the opening of a UK call centre in the North of England serving major...
[03 Jan 2008]
News Behind Tiscali comes Virgin Media with a score of 660, then Sky (657), AOL (646), Orange (636), Pipex (634), TalkTalk (630) and then BT. In the annual JD Power and Associates 2007 UK Broadband Internet Service Provider Satisfaction Study, the...
[06 Dec 2007]
Case Study TalkTalk Direct has upgraded its enterprise server infrastructure, speeding up bill processing and cutting energy consumption. Gordon Perry, IT director at TalkTalk Direct, said it was clear that the company's old servers, installed three or four...
[11 Oct 2007]
News BT's 21CN is the best-known and largest example but Colt's NGN is due to go live next year; Carphone Warehouse's TalkTalk NGN is a year old; and Cable & Wireless, Thus and BSkyB's Easynet are also joining in.
[27 Sep 2007]
News TalkTalk and Orange customers were the least satisfied, with 37 per cent and 40 per cent satisfied respectively. UK broadband customers are increasingly dissatisfied with the service they receive - in particular the level of technical support they...
[17 Aug 2007]
News Orange and TalkTalk the pits of customer service And there was bad news for Orange and TalkTalk. The age-old Mac vs PC debate was reignited this month when half of the silicon.com CIO Jury decided the cost of upgrading to Microsoft's latest OS...
[30 Jul 2007]
Round-Up At the other end of the scale, spare a thought for PlusNet who may feel a little aggrieved that every media outlet took the understandable option to lead with TalkTalk and Orange and rather overlooked the fact PlusNet had topped the list.
[06 Jul 2007]
News Customers have voted Orange and TalkTalk the worst UK broadband providers for customer service, according to an annual survey of more than 10,500 UK residents. Fellow 'free' fat-pipe provider TalkTalk, from the Carphone Warehouse, was not far...
[03 Jul 2007]
Leader For those on the wrong side of the digital divide, the free offers provided by Orange, Sky, TalkTalk et al have made fat pipe connectivity a little more affordable. Back in the heady late 90s, broadband was for the rich and tech savvy.
[28 Feb 2007]
News He said: "The other thing is people are left behind - if you're still using BT and your friend next door has gone to TalkTalk, has managed to get their connection and is paying less, you're thinking 'I'm not terribly happy with what I've got'.
[28 Feb 2007]
Comment Clearly Sky's entry into the broadband market has been good for competition, along with players such as Carphone Warehouse's TalkTalk (life's what you make it, indeed) and Orange (doesn't Freeserve seem like a long time ago?
[09 Feb 2007]
News Customers have voted TalkTalk and NTL the worst UK broadband providers, as customer satisfaction falls across the industry with more people switching ISPs, according to annual rankings by research company JD Power and Associates.
[05 Dec 2006]
News 'Free' broadband providers TalkTalk and Orange have the worst customer service and support, according to an annual survey of almost 15,000 fat pipe users. No one at either Orange or TalkTalk was available for comment at the time of publication.
[13 Nov 2006]
News TalkTalk, the home phone and free broadband arm of Carphone Warehouse, has signed a deal with on-demand CRM vendor NetSuite. Carphone Warehouse has taken a considerable hit to set up TalkTalk, heavily subsidising the 'free' offering to the tune of...
[09 Nov 2006]
News Together the deals will give Carphone Warehouse around 2.5 million phone service customers, more than double the number of customers using its TalkTalk fixed-line service. Onetel's residential customers will be moved over to the TalkTalk service...
[19 Dec 2005]
News Carphone Warehouse already runs its own landline operator, TalkTalk, which has around 990,000 customers and earlier this year invested in a sophisticated billing platform. Carphone Warehouse is to be among the bidders for Centrica's phone unit...
[19 Sep 2005]
News In its first year, the company's TalkTalk operation pulled in 385,000 customers and Dunstone said he expects this to hit the half million mark within the next few weeks. Carphone Warehouse has lifted profits and turnover and gained an extra boost...
[03 Jun 2004]
News Carphone Warehouse today announced that all calls on its TalkTalk network would be free as it joined the residential phone price war. The telco giant pointed out that only 2 per cent of phone customers - around 400,000 - were TalkTalk customers...
[25 Mar 2004]
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