technical support
RSS technical supportA New Approach to Deploying and Managing JavaEE Applications
White Paper Furthermore, often the situation is muddied by a "Fog of war" - technical personnel and their managers really don't have any easy way to take an accurate snapshot of current application server configurations, and no easy way to make decisions... [25 Jul 2008]
Microsoft: Don't knock Vista 'til you've tried it
News In that effort, Microsoft is offering free Vista-related technical support, a move that will add millions of dollars to Microsoft's telephone support costs. Microsoft is convinced that, despite early technical challenges, Vista's problems are... [24 Jul 2008]
Web 2.0 prompts love for open source
News The revenue figures include income from training, technical support, consulting or a commercial licence for the database. He wrote: "Some customers are running mission-critical transactional deployments with over 3TB of data on open-source... [24 Jul 2008]
Foundry and Mitel Deliver Scalable Voice and Data Solution for Large Medical Imaging Center
White Paper After evaluating several equipment vendors, SDMI chose Foundry Networks because of Foundry's known reputation for producing high performance products and excellent technical support. As SDMI reviewed its existing network's ability to support PACS... [18 Jul 2008]
FACTS Deploys WebEx Enterprise-Wide and Improves Customer Support, Increases Market Reach, and Generates New Business
White Paper FACTS now uses WebEx Support Center to easily solve customer support issues remotely and WebEx Training Center to provide frequent technical trainings and marketing presentations. Relying on in-person meetings for sales, training and support... [18 Jul 2008]
German Bank Taps Foundry to Bring Infrastructure Into the Ethernet Age
White Paper The bank chose Foundry Networks as their devices demonstrated a high level of reliability and technical performance in their tests. In addition, they were able to provide a consistent, compelling support concept. [18 Jul 2008]
High Availability and Scalability of the Domain Boundary Controller
White Paper Full support for high-availability and scalability is an absolute necessity in most application scenarios of Xtradyne products. This paper gives a technical overview on various approaches with various technologies how high-availability and... [18 Jul 2008]
Brits still dissatisfied with broadband speeds
News Well over half (58 per cent) of respondents said it is one of the most important factors when it comes to choosing a service; ahead of value for money (54 per cent); customer service (12 per cent) and technical support (12 per cent). [14 Jul 2008]
Nott Company Gets Flexible With MPLS
White Paper The challenge was to get additional bandwidth and QoS for future applications and slow technical support from major network vendors. Nott Company is a leading supplier of fluid power systems, industrial power transmission products and custom rubber... [11 Jul 2008]
Dell Case Study: The MONY Group
White Paper As a Dell Premier Enterprise Support Services Gold client for years, MONY was used to rapid issue response and resolution with advanced technical assistance for its Dell servers. With increasing systems demand and a small group of internal staff... [10 Jul 2008]
Supporting Differentiated Service Classes: Multiprotocol Label Switching (MPLS)
White Paper This paper is part of a series of white papers published by Juniper Networks that describe the mechanisms that allow the user to support differentiated service classes in large IP networks. This paper describes how Multiprotocol Label Switching... [10 Jul 2008]
TechNet Webcast: IT Showcase Discussion - Leveraging Microsoft Windows XP Service Pack 2 Advanced Security Technologies for a More Secure Desktop (Level 200)
White Paper Microsoft IT shares their experience and reviews technical considerations, processes, tools and best practices used to deploy and support the desktop operating system at Microsoft. The Microsoft Information Technology Group is challenged to... [10 Jul 2008]
Network-Wide Load Balancing Routing With Performance Guarantees
White Paper The main technical challenge in offering the QVPN service is how to allocate a physical route for each QVPN so as to maximize the total number of QVPNs that a given physical network infrastructure can support simultaneously. [10 Jul 2008]
Chicago Mercantile Exchange Uses Red Hat Enterprise Linux to Double Daily Trades and Halve Hardware Costs
White Paper The CME chose Red Hat Enterprise Linux over rival Linux offerings because of Red Hat's proven track record for technical excellence and superior service and support. For the Chicago Mercantile Exchange (CME), time is literally money. [09 Jul 2008]
A Step-by-Step Guide to Starting Up SaaS Operations
White Paper Software companies are facing the complex issues involved with building the service delivery capabilities necessary to support SaaS offerings. End-users demand are high and meeting them requires technical operations, application operations and... [09 Jul 2008]
