telecommunications companies
Working with Telecommunications: Churning in the Telecommunications Industry
White Paper In the mobile telecommunications market, a 1995 report by Digital Equipment Corp.estimated the cost of churn at around $400 per new subscriber. Churn is not restricted to the telecommunications market -... [07 Oct 2009]
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
White Paper According to leading industry analysts, many companies can lower their telecommunications costs by 15% or more without damaging their service quality, and the savings would go directly to their bottom... [05 Oct 2009]
The Total Economic Impact of Alcatel-Lucent's 5620 Service Aware Manager (5620 SAM)
White Paper The four customers interviewed included: TELUS, a large public Canadian telecommunications company; TeliaSonera Sweden, a leading telecommunications company in the Nordic region; NextGenTel, a... [02 Oct 2009]
Network Security for Unified Communications Infrastructures
White Paper It is no secret that the internet is inundated with viruses, spam and malicious hackers seeking to exploit vulnerable infrastructures, so it is incumbent on companies to protect their customer information - as well as... [02 Oct 2009]
The Rewards Company Ltd. Deploys Web-Based Applications Quickly and Cost Effectively
White Paper The Rewards Company has also been rapidly expanding its contact center services, offering both inbound and outbound facilities across the financial, medical, telecommunications, and utilities industries. [01 Oct 2009]
Carriers Increase Customer Satisfaction Through Improved Web-Based Billing Solutions
White Paper In the rapidly changing and expanding world of telecommunications, carriers want to distinguish themselves from the competition by offering corporate customers advanced billing systems that go beyond the detail provided... [19 Sep 2009]
Five Key Best Practices for Reducing Telecom Expenses
White Paper Telecommunications expenses are among the largest cost items on the corporate income statement, easily overlooked by companies as simply the cost of doing business. Rapid technological advancements in... [19 Sep 2009]
Data Mining in Telecommunications and Studying Its Status in Iran Telecom Companies and Operators
White Paper This paper describes the main applications of data mining in telecommunications including : fraud detection and prediction, marketing, customer profiling, network fault isolation, churn management, etc. [29 Aug 2009]
iPhone, Google battle - another element in the struggle for web power
News It's working to disrupt every industry from books and news to word processing and telecommunications by rebuilding them on top of the internet. So what did the companies say to the FCC about the Google... [27 Aug 2009]
Point-to-Point Broadband Wireless for Service Providers: Backhaul Traffic, Remove Network Bottlenecks and Extend Service to Previously Inaccessible Locations
White Paper In the highly competitive telecommunications arena, service providers and telecom companies have to continually expand their reach and offer more services. Motorola provides a comprehensive portfolio of... [15 Aug 2009]
Five Ways That Service Optimization Improves Mainframe Staff Productivity
White Paper A major telecommunications company improved staff productivity and could then handle increased capacity and service-level requirements - saving more than$5 million in Full-Time Equivalent (FTE) costs over three years. [07 Aug 2009]
Ericsson snaps up Nortel's wireless tech for $1.13bn
News The Swedish telecommunications giant picked up Nortel's CDMA and next-generation LTE wireless technologies. Nortel was founded in 1895 as Northern Electric and Manufacturing and supplied... [27 Jul 2009]
SMEs on target list for UK cyber attack group
News Traditionally, Britain's critical infrastructure includes utility and power companies, transport operators, financial institutions, and telecommunications providers. David Porter, Detica's head of... [29 Jun 2009]
HP Optimizes the Availability and Performance of AAPT's Systems
White Paper AAPT is one of Australia's three largest telecommunications companies and is part of the Telecom New Zealand Group. AAPT wanted to further align business and IT to maximize service and operational... [21 Jun 2009]
BT, Intel, Sun team up over identity
News The initiative launched with nearly 20 proposed work and discussion groups, with topics including e-government, healthcare, telecommunications, identity theft protection and privacy, and public policy. [19 Jun 2009]
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