telephone nortel
RSS telephone nortelSuperfast London Olympic network gets underway
News Nortel will deliver the equipment for the communications backbone of the games as part of a four-year contract. The value of the deal has not been disclosed but Nortel has also signed up as a tier one... [31 Jul 2008]
Greek island gets wireless mesh network
News The wireless Patmos network - due to launch this summer - has been jointly developed by MIT Media Lab and Nortel Solutions Interoperability Laboratory in North Carolina. It utilises Nortel mesh... [24 Jul 2008]
Logan City Council Enhances Customer Service and Cuts Costs With a VoIP Solution From Nortel Networks
White Paper Nortel Networks i2004 Internet Telephone provides the familiarity and ease-of-use of a traditional telephone, yet capitalises on new values introduced by the convergence of voice and... [03 Jul 2008]
JB Hi-Fi Selects Nortel Networks IP Converged Branch Solution for National Rollout
White Paper JB Hi-Fi soon settled on a converged branch solution based on the Architecture of the Converged Enterprise (ACE), incorporating a Nortel Networks Business Communications Manager (BCM) voice/data system. [03 Jul 2008]
Increasing Employee Productivity with IP Telephone Applications
White Paper This webcast discusses how new applications are being delivered to meet a wide range of general business and vertical industry-specific needs. Succession 3.0 introduces the ability to deliver new applications to IP Telephones. [03 Jul 2008]
Go Ahead, Talk. The Web is Listening.
White Paper This white paper discusses about what Voice extensible Markup Language (VXML) is, what it can do, what business advantages it offers, and what Nortel Networks is doing to bring voice access to the Web. [03 Jul 2008]
Nortel Networks Symposium Call Center Server Enables 1-800 RECONEX to Connect With Customers
White Paper With Nortel Networks Symposium Call Center Server, 1-800 RECONEX provides customers with superior sales and service, promoting customer loyalty and Return on Relationship. Over five million United States households are... [03 Jul 2008]
Airtours Soars Ahead of The Competition With Nortel Networks
White Paper Airtours opted for a Nortel Networks Call Centers solution. The company therefore needed a reliable telephone system to enable their call centers to handle bookings quickly and more efficiently, and at... [03 Jul 2008]
Creating an IP-VPN Service
White Paper Businesses have long enjoyed voice VPNs for their ability to confer private network advantages over public telephone lines. This white paper guides service providers through the decision criteria involved in entering the... [03 Jul 2008]
Sophisticated IVR Technology Transforms Customer Service for Leading UK Bank
White Paper The bank deployed Nortel for its solution and implemented Nortel Voice Processing Series. Lloyds TSB wanted to enable a leading UK bank to consolidate all its telephone numbers onto a... [25 Jun 2008]
Bathroom Retailer Supports Online Sales With New Phone Infrastructure
White Paper After discussing functional requirements, Midland deployed a Nortel Business Communications Manager 50 with Unified Communications, including a soft-phone on a PDA device. The existing Taurus telephone... [25 Jun 2008]
Tour Operator Transforms Customer Contact Through Contact Centre Solution
White Paper R&T Tours deployed Nortel for its solution and implemented Nortel's Business Communications Manager 50 and also installed Nortel Business Series Terminal T7316E handsets, and wireless.... [25 Jun 2008]
Transformed Customer Service for Leading Scottish Financial Institution
White Paper The Society deployed Nortel for its solution and implemented Nortel's Business Communications Manager 50s with Nortel Business Series Terminal handsets. They wanted more efficient,... [25 Jun 2008]
Nortel Networks Case Study: University of West Georgia
White Paper The University of West Georgia deployed the Nortel Communication Server 1000M. Nortel Communication Server 1000M is an enterprise IP Telephony solution that supports a flexible mix of telephones,... [25 Jun 2008]
Cisco Systems Case Study: South Carolina State Credit Union (SCU)
White Paper Previously, the SCU had a Nortel Meridian Private Branch eXchange (PBX) at its headquarters, and a variety of different Key Telephone Systems (KTS) at its 19 branch office locations. The South Carolina... [12 Jun 2008]
