telephone system ip telephony
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The Vertical Professional Services Market Rates Importance of IP Telephony Features, Management and Applications
White Paper The goal of the survey was to better understand the challenges of IP telephony as reported by IT influencers in the vertical professional services market (primarily in the architecture/engineering and consulting/accounting/ legal segments). [14 Jul 2008]
Legal Sea Foods Increases Employee Productivity and Customer Service With Cisco IP Communications
White Paper They implemented an IP Communications solution from Cisco Systems, which included IP Telephony, unified messaging, and customer contact technology. To support its commitment to guest service, Legal Sea Foods built its corporate communications... [03 Jul 2008]
Maersk Data USA, Inc. Chooses Cisco IP Telephone Solution
White Paper Maersk Data implemented Cisco IP Communications, including Cisco IP phones, Cisco CallManager, Cisco Unity messaging solution, Cisco Personal assistant, Cisco IP Contact Center (IPCC) Enterprise Edition, and CiscoWorks IP Telephony Environment... [03 Jul 2008]
JB Hi-Fi Selects Nortel Networks IP Converged Branch Solution for National Rollout
White Paper In addition to meeting the retailer's current requirements - and providing a compact, all-in-one platform for an easy and cost-effective migration to IP telephony - the solution also included strong multimedia call centre and wireless capabilities... [03 Jul 2008]
Feasibility of a Carrier-Scale all-IP Telephony Network
White Paper This paper discusses the technological issues involved in building an entire telephone network using only IP technology for transport and control, without any circuit oriented switching, control, or intelligence component. [03 Jul 2008]
Is IP Telephony Right for Me? Network Choices and Customer Considerations
White Paper IP telephony is developing into an intriguing market by promising value proposition based on cost savings from converged access, management, and administration. It has the potential to unite a large organization's multiple offices into a single... [03 Jul 2008]
CallXpress Unified Messaging in Today's Business Environment A Guide to Voice, Fax and Email Anytime, Anywhere
White Paper This set of applications is generally called Unified Communications and includes integrating the communications process with other enterprise applications (unified messaging, integrated document management, integrated CRM, etc.new tools and... [03 Jul 2008]
Bethpage Union Free School District - From the Dinosaur Era to Next-Generation Cisco IP Communications
White Paper There were a number of compelling reasons for replacing the district's existing telephony solution, a legacy system which consisted of 175 separate Centrex lines and 60 Plain Old Telephone Service (POTS) lines. [03 Jul 2008]
Addressing Convergence and IP Telephony in Enterprise Communications
White Paper From the end user’s point of view, an IP Telephone System (also commonly called a LAN PBX, Recent trends in the telecommunications industry have focused on the development of “IP Telephony” systems and applications. [03 Jul 2008]
Avaya Case Study: Honda Racing F1 Team
White Paper With a view to unified communications in the long term, Avaya proposed, designed and installed an Intelligent Communications solution based on secure Internet Protocol (IP) telephony. Each week the IT team needed to install temporary analogue phone... [02 Jul 2008]
Avaya Case Study: Angel Dental Care
White Paper In early 2005, ADC began looking to replace its existing Nortel telephone system with a new solution that would connect its two locations in Maryland with IP telephony and help the company save on telecom-related costs. [11 Jun 2008]
Avaya Case Study: The Trading Room Gibraltar
White Paper The company's existing telephone system didn't allow multiple outgoing calls or offer multiple lines for incoming calls, making it difficult for traders to provide high levels of customer service to clients. [11 Jun 2008]
Avaya Case Study: Miami Dade Fire Rescue
White Paper Working with a platinum-level member of the Avaya BusinessPartner program, and led by MDFR's telecommunications manager, MDFR gradually implemented a converged IP telephony solution from Avaya. The legacy PBX and mechanical key telephone system... [11 Jun 2008]
IBM and 3Com Integrate IP Telephony With Core Business Process Applications to Reduce Costs at Fashion Institute of Design and Merchandising
White Paper So, the institute turned to IBM and IBM Business Partner 3Com to help replace its legacy Private Branch Exchange (PBX) telephone system and achieve two key objectives - minimize the number of servers required to run IP telephony and integrate its... [31 May 2008]
Fabric Firm Switches to VoIP, Cuts Long Distance Costs by Thousands
White Paper Download this case study to read about the impressive cost savings and other benefits Quaker Fabric has realized since switching from an outdated NEC telephone system to a Voice over IP (VoIP) solution from ShoreTel. [02 Apr 2008]
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