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IP Telephony from A to Z

White Paper Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and... [11 Nov 2009]

Strategic Guide to Business Phone Systems:

White Paper This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications. This 32 page eBook was created to help you... [10 Nov 2009]

Computer Telephony Integration (CTI) in a SALT Environment

White Paper Computer Telephony Integration (CTI) refers to the use of computer-based applications to control telephony systems, most commonly in an enterprise environment. Generally, the applications for CTI are... [09 Nov 2009]

Cash In Your PBX -- Upgrade with Cisco. Gain significant new savings now

White Paper PBX systems and old telephony applications were just not built for today's business needs. Now you can trade in your old system and gain vital benefits with a Cisco Unified Communications solution. They... [12 Oct 2009]

Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs

White Paper The main support behind the state's unified communications is the Active Directory service, which is making possible a more effective e-mail system, as well as Internet telephony, presence information,... [02 Oct 2009]

Thales Speeds Up and Secures Electronic Invoicing at Si.mobil-Vodafone

White Paper Si.mobil-Vodafone is the first private mobile telephony operator in Slovenia and with its variety of new services, products and technologies is competing directly with the large state owned telco. SETCCE's eBiller... [19 Sep 2009]

Alaskan Firm Taps Microsoft Partners to Save $1 Million With Unified Communications

White Paper By 2008, it needed to upgrade its IP-based telephony system, but its existing vendor was unresponsive and upgrade costs were high. Now, through Microsoft and its partners, Alutiiq has a unified... [28 Aug 2009]

Network and Voice Management Software

White Paper Once they had only to accommodate data transmission with a completely separate system for telephony. Enterprise networks are evolving rapidly. Then came integration with the internet and the rise of... [15 Aug 2009]

Lippis Report Issue 82: Securing Unified Communications Infrastructure

White Paper Late last summer the IP telephony industry accelerated its software focus with unified communications and Communications-Enabled Business Processes (CEBP) initiatives and offerings from all major suppliers. [15 Aug 2009]

Taridium Displaces Legacy Telephony Solution at TT Electronics

White Paper In 1997 TT Electronics implemented a Toshiba phone system. By 2008 the phone system had run out of space for adding new users. TT Electronics integrated manufacturing services is a wholly-owned... [15 Aug 2009]

Google's Android coming to a set-top box near you

News This architecture is used in set-top boxes, digital TV sets, home media players, internet telephony systems and mobile internet devices, and is a rival to the Arm technology on which Android already runs. [06 Aug 2009]

Apple loses Google boss as Schmidt steps down from board

News Google's location-aware service Latitude, for example, has been restricted to a web-based app rather than an installable one, and a Google Voice telephony app was outright rejected by Apple. Schmidt has said repeatedly... [04 Aug 2009]

Managing an IP Telephony Deployment in a Small to Mid Size Business

White Paper IP telephony is the preferred method for implementing a communications system in today's business environment but getting there requires a lot of planning to make it happen. This paper will go through... [01 Aug 2009]

Utility Company Boosts Productivity, Protects Investment With Unified Communications

White Paper The solution protects the company's investment by integrating with the existing Private Branch Exchange (PBX) system while providing new voice over IP (VoIP) telephony. In addition, employees have better... [30 Jul 2009]

Shin Kong Life Insurance Improves Application Quality and Accelerates CMMI Certification

White Paper The company uses a Computer Telephony Integration (CTI) system to provide quality service with a personal and efficient call center that is open year-round. The Shin Kong Financial Group provides... [30 Jul 2009]

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Senior Telephony / IT Technician

Working within a large public sector organisation in Kent to provide 2nd / 3rd line support for a business critical telephony system, including ...

Business Analyst

Role Objective: We are currently recruiting a Business Analyst to work on IS projects related to the effective use of IS including a project for the ...

Business Analyst

Role Objective: We are currently recruiting a Business Analyst to work on IS projects related to the effective use of IS including a project for the ...

Project Manager - Telephony (CTI)

With previous experience of implementing telephony solutions with multi-site clients you will have implemented IVR solutions previously. My client, a ...

Voice Engineer - Call Recording (Verint)

A experienced voice engineer is required to assist with the implementation in a total and replacement recording system based on Verint CMAPI (DMCC) ...


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