telephony systems - pbx
Strategic Guide to Business Phone Systems:
White Paper This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications. This 32 page eBook was created to help you understand the key... [10 Nov 2009]
Computer Telephony Integration (CTI) in a SALT Environment
White Paper Computer Telephony Integration (CTI) refers to the use of computer-based applications to control telephony systems, most commonly in an enterprise environment. Generally, the... [09 Nov 2009]
VoIP and Beyond: With VoIP and Collaborative Rollouts on the Rise, How Are Companies Managing Rollouts, Ongoing Operations?
White Paper They also standardize their voice infrastructures and calling features, unify their voice-messaging platforms, and implement collaborative applications that integrate with their IP-telephony systems.... [02 Oct 2009]
Customer Support Improved Via Convenient Identification and Authorisation of Avaya Technicians
White Paper A recognised world leader in secure Internet Protocol (IP) telephony systems, communications applications, and services, Avaya helps its customers leverage new and existing networks to achieve superior... [01 Oct 2009]
Hackers target fake ads to steal IDs
News The rogue ad on NYTimes.com was delivered by an unknown ad delivery firm after the newspaper agreed to run an ad for a week from a company posing as internet telephony provider Vonage, according to a New York Times... [16 Sep 2009]
Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times
White Paper In addition, Unified Communications enables you to avoid capital expenditures by optimizing your communications infrastructure, including consolidating messaging, telephony, and voice mail systems and by... [05 Sep 2009]
Cisco and EMC planning to partner up and go after large datacentres
News But over the past couple of years the company has begun to move aggressively into new areas like IP telephony, videoconferencing and consumer electronics and home networking gear. Networking giant Cisco... [04 Sep 2009]
An Overview of the Cisco Unified IP Phone
White Paper In addition, because the phone is connected to data network, it offers enhanced IP telephony features, including access to network information and services, and customizeable features and services. The Cisco Unified IP... [30 Aug 2009]
Alaskan Firm Taps Microsoft Partners to Save $1 Million With Unified Communications
White Paper By 2008, it needed to upgrade its IP-based telephony system, but its existing vendor was unresponsive and upgrade costs were high. Instead, Alutiiq chose Gold Systems, a Microsoft Gold Certified Partner,... [28 Aug 2009]
Google's Android coming to a set-top box near you
News This architecture is used in set-top boxes, digital TV sets, home media players, internet telephony systems and mobile internet devices, and is a rival to the Arm technology on which Android already runs. [06 Aug 2009]
Cisco's Vision on Convergence in Connected Real Estate
White Paper Another critical role that the Cisco CRE Network will play, as it did at the beginning of the Voice-over-IP (VoIP) telephony paradigm shift, is as the gateway that allows older existing devices to act as providers of Web... [05 Aug 2009]
Unified Communications: Network Fabric, Connecting People Any Time, Any Where
White Paper Applications such as instant messaging, IP telephony, and video conferencing are becoming a necessity. Business communications in today's work culture are having a significant effect on how companies and people operate. [31 Jul 2009]
Automobile Company Cuts Communications Costs by 50 Percent With Unified Solution
White Paper The company had a mix of IP telephony systems supporting its 70 inbound call lines. Automobilgesellschaft Weilbacher, an authorized Mercedes-Benz sales and service company in Germany, has five locations... [30 Jul 2009]
College Builds Opportunities and Cuts Costs With Unified Communications
White Paper Instead of expanding its current systems, the college decided to implement Voice Over IP (VoIP) telephony, unified messaging, and Web conferencing. Cambrian College in Sudbury, Ontario, Canada, wanted to... [25 Jul 2009]
BT tops terrible customer service poll
News Fourth place goes to cable TV, broadband and telephony company Virgin Media, with mobile retailer Carphone Warehouse in fifth place, and mobile operators Vodafone and O2 in sixth and 10th place respectively. [30 Jun 2009]
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