thames airways

Martin Taylor

CIO Profile He started his varied IT career at British Airways in 1976 and then spent a decade at Mars during the 1980s - including a stint on its legendary management training scheme, and a year in the US - where he drove materials... [11 Jun 2008]

Photos: London Eye beats the queues with BT

Photo The British Airways London Eye attraction was forced to implement a new automated booking system across all its sales channels to help cut queues for the 3.5 million tourists who visit it each year. Because the system... [16 Sep 2005]

Cheat Sheet: Offshoring

Cheat Sheet The first well-known UK names to embrace the Indian offshore model were HSBC and British Airways, which set up their own offshore development centres in India. One of the most high profile offshore BPO deals involving a... [11 May 2004]

The Bloor Perspective: Concorde and conferencing, that IPR retreat and Xbox lessons

Comment Last month saw the final flight of Concorde as declining bookings made its operation economical and British Airways finally threw in the towel. The western section of the M25, the most congested motorway in the UK,... [10 Nov 2003]

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