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Half of Thomas Cook bookings are on the web
News Travel company Thomas Cook has revealed half of its northern European bookings for the financial year were made online. Thomas Cook CEO Manny Fontenla-Novoa said in a... [03 Dec 2008]
Thomas Cook books in agent support system
News Travel company Thomas Cook Group has rolled out a new agent support system across 17,000 users in 800 high street stores and third party travel agents.silicon.com Financial Services The system, supplied... [03 Sep 2008]
Thomas Cook outsources to Accenture
News Leisure travel specialist Thomas Cook Group has extended its outsourcing agreement with professional services company Accenture - a deal worth $400m over the next 10 years.silicon.com Retail & Leisure [06 Nov 2007]
Productive Partnership in Challenging Times at Havas Voyages in France for SAP R/3 Solution and Supporting Infrastructures
White Paper Havas Voyages represents Thomas Cook AG in France as the leading leisure travel retailer with 420 outlets and turnover close to ? billion. The company had a 3-year window to replace all core business... [06 Nov 2007]
UK retailers fail disability web access test
News The retail websites tested included Amazon, Apple, Argos, Carphone Warehouse, Dell, Expedia, lastminute.com, Marks & Spencer, Next, O2, Tesco and Thomas Cook. The UK's top online shopping sites all fail... [21 Sep 2006]
Boardroom brief: Offshoring - how to get it right
Comment Neil Hammond, head of IT at British Sugar, experienced the first wave of offshore outsourcing as head of IT strategy for Thomas Cook in the late 1990s when he offshored IT development work to India. But... [29 Aug 2006]
Thomas Cook CRM's right here, RightNow
News Flythomascook.com, the discount airfare arm of travel agent Thomas Cook, has announced a deal with on-demand CRM vendor RightNow to help the company handle a growing number of customer queries. The... [05 Jun 2006]
Travel companies ban trademarks from Google
News First Choice, Thomas Cook and Thomson have all banned travel agents from using their brand names in Google's keywords search. According to Thomas Cook, the move is part... [04 Mar 2005]
CIO Jury: Companies fear offshoring customer backlash
News Neil Hammond is IT director at British Sugar and was formerly IT operations director at Thomas Cook when it successfully outsourced some IT projects to India in the late 1990s. Whether the talk of... [05 Jul 2004]
Inside offshoring: Managing the risks
Comment One UK firm which went down the offshore route for software development and maintenance in the late 1990s is Thomas Cook. Neil Hammond, former head of IT strategy at Thomas... [02 Jun 2004]
CIO Jury: Office 2003 features fail to impress
News Carl Dawson, IT director at Thomas Cook, said: "Whilst there are many welcome improvements - XML, web services, etc - these do not provide the 'step change' required for the significant investment... [03 Nov 2003]
Thomas Cook saves £1m a year with IP network
News Travel group Thomas Cook is set to save £1m a year with the roll-out of a new high-speed IP network from BT. The IP data backbone will connect Thomas Cook's strategic... [17 Oct 2003]
Martha Lane-Fox more attractive than Reg Holdsworth
News Compare the growth of that company to, say, Thomas Cook which had no choice but to take decades growing a high-street presence," he said. Britain's budding retail entrepreneurs aspire to emulate the... [26 Aug 2003]
Google searches for more moola (part two)
Comment Overture's UK advertisers include many of the same, such as British Airways, Lloyds TSB Insurance, Thomas Cook and Virgin. We're aware of all of our competitors regardless if they are overseas, and we... [30 Jul 2002]
Thomas Cook CEO takes a trip to ebookers
News The former CEO of travel agency Thomas Cook has become a non-executive director with ebookers. John Donaldson is currently deputy chairman of Thomas Cook in the UK and... [25 Jul 2002]
