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RSS ticketGlobal Challenges of IT Automation
White Paper Automate manual IT processes related to batch scheduling, change management, configuration management, alerting, regulatory compliance, and trouble-ticket resolution to simplify IT, cut costs, and focus on IT innovation. [02 Oct 2009]
HP video conferencing and collaboration tools reach for the sky
News At $149, and no subscription fee, it costs less than a round-trip airplane ticket from pretty much anywhere, as Woods noted. Looking to take advantage of tightened corporate travel budgets, HP has showed off the latest... [23 Sep 2009]
BAMF Introduces IT-Supported User Helpdesk System
White Paper BAMF worked with Oracle Consulting to implement an "IT Service" hotline ticket system and an "IT Knowledge Base" solution database to more effectively manage priorities and accelerate helpdesk service. [01 Sep 2009]
McAfee Helps ARC Stay PCI-Compliant While Processing $80 Million in Travel Expenditures Annually
White Paper Airlines Reporting Corporation (ARC) provides financial services, data products and services, ticket distribution, original travel solutions, and settlement services to the travel industry. To comply with PCI, the... [01 Sep 2009]
DataCenter S.A. Improves Its Information and Transaction Services With a Robust IT Infrastructure
White Paper It also contracts with other operators to provide added value for its clients by offering bill paying, collections, reloading of cell phone minutes, and lottery ticket sales, among other services. Datacenter... [31 Aug 2009]
The City of the Hague Maintains Order in Public Spaces Using Mobile Handhelds
White Paper Hague's Division deployed the new system which supports the entire process from the digital issuing of the ticket via a handheld computer to monitoring, processing, and settlement at the CJIB. In 2009, The Netherlands... [31 Aug 2009]
All change please: Your train ticket will never be the same again
News The Department is hoping to introduce integrated ticketing over the next five to 10 years - allowing consumers to purchase a single ticket to travel on any mode of transport across any number of transport operators - an... [20 Aug 2009]
The ROI of eCitation: Just the Ticket to Higher Revenues
White Paper Many states, provinces, counties, and municipalities are facing a budget crisis. As the economy contracts and tax bases are diminished, state and local governments will continue to experience severe budget shortfalls. [15 Aug 2009]
The Next Wave in Help Desk Optimization
White Paper The borrowed technologies have mostly addressed infrastructure problems, such as issue tracking, call handing (Interactive Voice Response and switches), and ticket routing. In recent years, help desks have applied lots... [15 Aug 2009]
Microsoft Dynamics CRM - Sports Organizations Video Case Study
White Paper In this video, a variety of leaders from professional sports teams discuss the benefits of Microsoft Dynamics CRM, including having a single data source to manage contacts, community initiatives, sponsorships, ticket... [12 Aug 2009]
100 dodgy football ticket sellers shut down by cybercops
News The government's newly-created Police Central e-crime Unit has announced a new assault on dodgy online ticket sellers. According to the PCeU the initiative, known as Operation Phyllite, saw the unit work with bodies... [10 Aug 2009]
Evaluating End-to-End Encryption: Decrypting Retail Card Data Security
White Paper Getting a driver's license doesn't mean one can't be sideswiped or get a speeding ticket. Similarly, being assessed as compliant with the PCI Data Security Standard one day doesn't necessarily insulate one from a data... [14 Jul 2009]
'RFID in all new mobiles by next summer'
News Djuphammar said devices with RFID chips will have a secure environment on the SIM card where "trusted identities" or "secure elements" can be downloaded - enabling the phone to take on other roles, such as the keys for your car or house,... [24 Jun 2009]
ServiceU Finds the "Golden Ticket"
White Paper Based in Memphis, Tennessee, ServiceU provides on-demand event management software to organizations ranging from Fortune 500 companies to non-profits, schools and churches. It needed to continue to provide customers with a fast, reliable... [12 Jun 2009]
3Com Gives Integr8-IT Low-Cost Access to Big Ticket Telephone Services
White Paper Integr8-IT is one of South Africa's leading networking solutions and systems integration specialists. In 2001 its growing success compelled Integr8-IT to move out of the premises it had used since start-up to a brown-field warehouse site... [12 Jun 2009]
