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whitepaper In the old days, when travel agents issued paper tickets, it was easy to stuff traveler communications collateral into the client's ticket jacket. Now that paper tickets are less common, communications with the clients are limited to agency Web...
[11 May 2008]
whitepaper With so much territory to cover, the department wanted to eliminate the multiple trips its field service technicians were making to the office to receive customer trouble-tickets. The City of Alliance Municipal Electric System (AMES) department...
[10 Apr 2008]
whitepaper As the system uses RFID, passengers no longer need to stop and insert tickets into gates thereby increasing passenger throughput and reducing congestion at peak travel periods. The world's largest ticketing contract was awarded to TranSys, a...
[10 Apr 2008]
News The company envisages passengers being able to use the portal and onboard wi-fi to read up on their holiday destination and even buy tickets for local attractions. Wireless from A to Z Click on the links below to find out more…
[26 Mar 2008]
whitepaper To reverse its fortunes, the airline decided to revamp its Web site so that it could sell more tickets online directly to customers. The airline industry recession that followed in the wake of September 11, 2001 sent Hawaiian Airlines into a...
[28 Feb 2008]
Photo The pilot is an extension of NFC trials being undertaken by O2 UK, which has seen the company working with partners like Transport for London and Barclaycard on using NFC handsets to pay for goods and as travel tickets.
[11 Feb 2008]
News Users are most concerned about the security of mobile banking and payments services (55 per cent), followed by multimedia services and mobile tickets/vouchers. Mobile operators are being warned to take security more seriously as the rise of the...
[11 Feb 2008]
whitepaper As a result, business processes are up to 300 percent faster, nightly batch windows are cut in half, trouble tickets for the system have plummeted by 75 percent, and overall IT costs are down 11 percent.
[08 Feb 2008]
Photo The custom built contactless payment terminal shown here demonstrates how NFC (near field communication) and RFID technology could soon allow phones to pay for goods and services, act as travel or gig tickets and transfer money between bank accounts.
[31 Jan 2008]
News One of the leading bus companies in the North of England, Go North East, has claimed to be the first in the UK to offer customers the ability to buy tickets using their mobile phones. Tickets received digitally remove the need to carry cash, making...
[08 Jan 2008]
News International train company Eurostar has linked its online ticket service with seven UK rail operators, making it easier for customers to book tickets for travel to Europe. Using Fujitsu's interface technology, customers can now book through...
[04 Jan 2008]
whitepaper Dissatisfied with the clunky method by which it had previously handled service tickets, the credit union sought a customizable, Web-based service desk solution that would enable its help desk to better meet its service level agreements.
[12 Dec 2007]
whitepaper Find out how an automated solution that integrates event consoles with service desk tickets can help your business eliminate the "IT process wars" once and for all! Incident and event management is a key part of any IT organization's mission, but...
[12 Dec 2007]
whitepaper He will help attendees understand why it has been difficult to connect your typical IT Operations Event consoles to your Service Desk for automation of tickets. Join TechRepublic's Bob Artner as he and Gartner Analyst Deb Curtis, explore the...
[12 Dec 2007]
Comment Music industry wants share from gig tickets resold online I think the resale of tickets on the internet should be banned. It has lead to a situation where people buy as many tickets as possible for concerts they have no interest in seeing so they...
[06 Dec 2007]
Photo The machines work in much the same way as those operated by airlines, with a reference code requested to confirm the booking before boarding tickets are issued. This is the main entrance to the newly reopened London St Pancras station which is now...
[19 Nov 2007]
whitepaper Because of the application's complicated interface, sales representatives often wrote transaction tickets by hand. One of the most trusted companies in the building industry, Acme Brick has helped add beauty and value to homes since 1891.
[16 Nov 2007]
News Those using the site will also get a 10 per cent discount off any advance purchase tickets bought through the site.silicon.com Retail & Leisure GNER customers can currently buy train tickets from thetrainline.com but the rail operator has decided...
[09 Nov 2007]
whitepaper One can just call their friends, pick a movie, get tickets, and buy popcorn without a formal plan. When a person organizes a simple activity like seeing a movie with friends, he or she probably doesn't bother writing out the steps.
[24 Oct 2007]
News Manchester City Football Club has launched a trial with Orange to allow fans to use their mobiles to enter the stadium instead of producing a ticket, following a similar trial with wave-and-pay smartcards.
[22 Oct 2007]
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