tickets
RSS ticketsNBA Basketball Team Scores With Sales Force Automation Tool
White Paper The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to promote, the firm has... [28 Oct 2009]
Conversions Rise 20% With Extended Validation SSL for Worldticketshop
White Paper Worldticketshop.com provides top quality e-commerce services in six languages and specializes in tickets that are rare and hard to get. The challenge was to assure customers that their purchases are safe. [19 Sep 2009]
Detailed Diagnosis in Enterprise Networks
White Paper By studying trouble tickets from small enterprise networks, the paper concludes that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagnose not only generic faults... [16 Sep 2009]
The City of the Hague Maintains Order in Public Spaces Using Mobile Handhelds
White Paper The special investigating officers have the power to investigate and issue tickets on the spot for offenses in public spaces related to, among other things, littering, dogs, advertising, hotel, restaurant and cafe... [01 Sep 2009]
RAIL, Retail and Reality
White Paper Features of the white paper which bear on the retail dimension include simplifying fares, introducing smartcards in major cities and selling inter-city tickets via mobile phone. The rail industry has seen a steep rise in... [30 Aug 2009]
All change please: Your train ticket will never be the same again
News According to the government, introduction of integrated smart ticketing could save the UK billions of pounds in faster journey times and easier purchasing of tickets. The government is now looking at other smart... [20 Aug 2009]
100 dodgy football ticket sellers shut down by cybercops
News The unit announced on Friday that it had shut down over 100 websites suspected of selling "fraudulent or non-existent tickets" to Premiership and FA football matches. This operation was focused against football... [10 Aug 2009]
BMC Remedy IT Service Management 7.0 Integrations
White Paper This paper is for people who administer any of the BMC Remedy IT Service Management 7.0 (BMC Remedy ITSM 7.0) applications or modules and who want to use the associated application interface forms to enable external applications, such as... [07 Aug 2009]
Brazilian Airline Automates Web Content Management, Drives Agility, and Reduces Costs
White Paper Gol has always taken advantage of the almost unlimited reach of the Internet, offering tickets online for the first time in Brazil. Based in Sao Paulo, Brazil, Gol Linhas Aereas Inteligentes [Gol Intelligent Airlines]... [30 Jul 2009]
Inovis Improves Communication Capabilities, Reduces Costs With Integrated Customer Service Solution
White Paper Inovis wanted to replace more than 16 marginally integrated and non-supported customer relationship management systems and servers to manage expanding customer base and improve data quality, which consisted of duplicate contact data,... [30 May 2009]
Olympics tickets to double as Tube tickets, cash?
News The London 2012 Olympics could be set to pioneer smart tickets that double up as contactless payment and Oyster cards. The Olympics offer an opportunity to showcase new technology; for example it is hoped that spectators... [29 May 2009]
Forget the netbook: The future of mobile is wearable
News When you wanted something you didn't have embedded in the device, like a phone number or even so much as theatre tickets, you were actually connected with a person in a call centre who went and made those arrangements... [18 May 2009]
Aplus.Net Internet Services Case Study: Newyork.com
White Paper The website offers hotel rooms in cities all over the world, 4,000 sightseeing tours in 40 different countries, theater tickets to every Broadway show in New York and London, and more. NEWYORK.COM is an internationally... [16 May 2009]
Wireless Woes: A Leading Wireless Hardware Provider Relies on Inforonics to Keep End-Users Connected
White Paper Detailed scripts were developed that allowed Inforonics Technical Support Representatives to open support tickets, properly determine the issue the end user was having, triage the problem and either close the case or... [30 Apr 2009]
Cyber attack warning for London 2012 Olympics
News The ability to link these attacks together would lead to no transport, no accommodation, that tickets are not valid and that communications have broken down," said Blunkett. Former home secretary David Blunkett has... [28 Apr 2009]
