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'Fundamental' flaws in Child Support Agency IT
News It has emerged the Child Support Agency's (CSA) troubled £1.1bn computer system has needed 130 changes in eight years to get it working properly. The agency's CS2 computer system, which was built by EDS, has been plagued with technical problems... [04 Mar 2008]
Child Support Agency IT system 10 years late
News He added: "For those who choose to remain with the commission and the new system of child maintenance we expect the case transfer process to start in 2010 and take around three years. The government has admitted it will not finish inputting all... [22 Feb 2008]
DWP to offshore IT jobs?
News Employees at the DWP, which employs more than 100,000 people and orchestrates the Child Support Agency (CSA), unemployment benefit and state pensions, are threatening to strike this week over proposed job cuts. [23 Jan 2006]
MPs knock EDS for CSA IT failures
News IT services firm EDS has come under fire once again for its involvement with Child Support Agency (CSA) IT, as MPs debated the future of the system yesterday. If the computer system provided by a company, in this case EDS, is not working for one... [18 Jan 2006]
MPs probe government over EDS
News MPs have asked the government whether they will sack EDS over continuing IT problems in the Child Support Agency (CSA). Since its introduction in 2003 the CSA has writen off £1bn in claims, while around £750m in child support payments remain... [27 Oct 2005]
CSA IT work drags on
News The Child Support Agency (CSA) continues the slow process of transferring case records to a new IT system. The DWP said no 'bulk' transfer of cases to the new system has taken place yet, and this would only happen when the information on file is... [22 Jul 2005]
80,000 DWP computers fall over after upgrade
News This disruption is the latest in a line of government technology failures, which included the failure of the £450m IT project at the Child Support Agency and the collapse of the £500m Electronic Benefits Transfer System in August. [26 Nov 2004]
EDS under fire over £456m child support IT fiasco
News IT supplier EDS' role in the "unacceptable" £456m Child Support Agency (CSA) IT fiasco is under further scrutiny following the resignation of CSA chief Doug Smith yesterday. A recovery plan agreed with EDS was put in place by the CSA, but on... [18 Nov 2004]
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