transformation glenn morgan
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Video: Heathrow T5's cutting-edge baggage tech
Video Glenn Morgan, head of the T5 information management programme for British Airways, brings silicon.com down to runway level to see exactly how technology makes sure your bag gets on the plane with you. [14 Mar 2008]
Video: Heathrow Terminal 5 uncovered
Video Glenn Morgan, the head of BA's T5 information management programme, gave silicon.com a behind the scenes tour, lifting the lid on BA's Heathrow operations. See the high-tech transformation over two years… [12 Mar 2008]
Heathrow T5 - it's not just about the tech
News Glenn Morgan, T5 information management programme head, agreed the biggest technology challenge was defining staff and passenger processes to make sure T5 represents a significant improvement on the airport terminals that have gone before. [03 Mar 2008]
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