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Real-Time Contact Centers Build Customer Intimacy and Improve Profitability

White Paper This paper provides a roadmap for transforming your contact center from a closed environment into an essential corporate player that shares customer data with the entire enterprise. 10 Steps to Building a Real-Time Contact Center: [23 Jul 2008]

Transforming the Data Center with Unified Fabric

White Paper Is Fibre Channel over Ethernet (FCoE) really the long-awaited breakthrough that will transparently integrate your network servers and storage, or is it simply the latest industry hype? Get the answers and expert insights from some of the most... [17 Jul 2008]

Learn how collaboration will fuel success with this FREE Economist report

White Paper The future belongs to those who collaborate effectively, according to "Collaboration: Transforming the Way Business Works," a new study from the Economist Intelligence Unit, available here courtesy of Cisco. [17 Jul 2008]

FREE Economist Report available at the Cisco Collaboration Resource Center

White Paper Future success belongs to those who collaborate effectively, according to "Collaboration: Transforming the Way Business Works," a new study from the Economist Intelligence Unit. Learn how successful collaboration can improve profits, problem... [17 Jul 2008]

The 15-petabyte network behind the Cern atom smasher

News Grid technology is transforming the way that experiments are being carried out, 10 years ago these institutions were working on there own, now they work closely together. Enough information to fill multiple CDs every second is flowing across the... [15 Jul 2008]

UK must overhaul data sharing rules

News Our package of recommendations is aimed at transforming the way personal information is collected, managed, used and shared. Government has been urged to overhaul the way it handles public information in the wake of a string of damaging data losses. [11 Jul 2008]

Microsoft Webcast: Reducing Total Cost of Ownership by Transforming Natural and ADABAS Applications to the .NET Framework (Level 200)

White Paper Representatives from Microsoft and BluePhoenix explain how one can reduce the Total Cost of Ownership (TCO) by modernizing the Natural and ADABAS applications through the automated BluePhoenix process. [09 Jul 2008]

Data Center Transformation: Driving Business Value and Innovation

White Paper This webcast provides an opportunity for IT executives and data center managers to learn how DCT can strengthen key IT investment decisions and align them with corporate goals - thereby transforming their data center from "Guardian of technology... [08 Jul 2008]

Parsing Web Logs With Base SAS

White Paper Transforming web log data into meaningful information is the foundation for web mining and clickstream analysis. This paper gives a brief description of the Extended Common Log Format that is typically used by web servers to keep track of the... [03 Jul 2008]

Agile Enterprise Architecture (AEA) - 7 Steps to Success

White Paper This point of view presents seven lessons learned that can make a significant difference to an Enterprise Architecture effort - transforming the outcome to be one that truly becomes a blueprint for the future. [03 Jul 2008]

HP Open Extensibility Platform: Streamlining Paper-Intensive Business Workflows

White Paper MultiFunction Peripherals (MFPs) are transforming business workflows. The initial motivator for deploying these devices in the enterprise office was cost savings from the consolidation of copier, print, scan and fax devices. [02 Jul 2008]

Empowered Branch: Make Your Branch Office as Productive as Headquarters

White Paper This paper introduces the factors that are elevating the importance of the branch office, the significance of transforming the branch office for the business, and how Cisco delivers value through the Empowered Branch. [02 Jul 2008]

Innovate With BEA: Deliver Next-Generation Applications Today

White Paper Three technology paradigms - Service-Oriented Architecture (SOA), Business Process Management (BPM), and Enterprise Social Computing (ESC) - are transforming the way business and IT collaborate to design and differentiate their business. [02 Jul 2008]

Internals of the RT Patch

White Paper It explains Priority Inheritance, the conversion of Interrupt Service Routines into threads, and transforming spin_locks into mutexes and why this all matters. Over the past few years, Ingo Molnar and others have worked diligently to turn the Linux... [02 Jul 2008]

Transforming the Data Center Through Standardization

White Paper Data centers today are at the breaking point - complexity has gone out of control, driving costs up and jeopardizing service levels. That's why Symantec recommends companies standardize on a single layer of infrastructure software. [30 May 2008]

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