travel airline
Gov't battles EU to use passenger data
News PNR data includes passenger name, travel agent or airline contact, ticket number, itinerary of at least one segment of the journey, name of person making the booking and can include age, fare details, form of payment, home address, passenger phone... [08 Aug 2008]
BA launches iPhone app for frequent flyers
News Customers can also save 'favourite flights' in order to easily keep updated on their progress, said BA, which claims to be the first airline to introduce an iPhone application. The app enables customers to view the BA timetable, get real-time... [11 Jul 2008]
Case-Study - Air Canada Passengers & IBM Self-Service Kiosk
White Paper Air Canada, Canada's biggest airline, knows that today's travelers aren't locked into any one airline, and bad travel experiences can quickly lead them to other carriers. They looked to innovative e-business technology--in the form of self-service... [03 Jul 2008]
From Market Dream to Market Dominator in Less Than a Decade: Amadeus
White Paper Beyond ticketing at airline reservation offices, Amadeus would have to make major inroads with travel agencies - a vital sales channel which, at the time, sold four of every five airline tickets. A little over 10 years ago, Amadeus was a dream... [03 Jul 2008]
Employee Relocation? Let EDS Do the Heavy Lifting
White Paper ST also benefits from EDS’ global resources when it comes to negotiating lower prices on everything from movers to airline travel. STMicroelectronics is an industry-leading developer and manufacturer of semiconductors for multiple applications... [03 Jul 2008]
Priceline Chooses Microsoft Server 2003 to Empower Asian Travelers to "Choose Their Own Airline" and Save
White Paper Now it is making another quantum leap on behalf of Asian travelers with a new "Choose Your Own Airline" model built and running on Microsoft Windows Server 2003. In 2002, Hutchison-Priceline Travel revolutionized both Asia's travel industry and... [03 Jul 2008]
JetBlue Airways Corporation: Microsoft Windows 2003 Case Study
White Paper cockpits to hundreds of home-based customer service representatives linked to the airline via VOIP phones. The airline has already implemented an HP Intel Itanium 2-based server for its frequent flyer program and plans to add 64-bit Microsoft... [03 Jul 2008]
Jini Network Technology Links Online Travel Services
White Paper Soon a computer less, family-run hotel in Italy and a major international airline serving millions of passengers a year will be able to access the same tourist data and applications. This success story examines how the Federated European Tourism... [03 Jul 2008]
British Airways Reinvents Itself - Again
White Paper British Airways is an airline industry. Aiming to be the most Web-enabled major airline in the world, British Airways has unveiled an aggressive e-business strategy. British Airways implemented a redesigned intranet with better and faster... [03 Jul 2008]
Airline Seat Company Takes Off With WRQ Verastream
White Paper Determined to continually improve customer service and retain a competitive edge, Airline Seat Company (ASC) decided to embark on a major enhancement of their travel systems. The company used WRQ Verastream Host Integrator to help make this... [03 Jul 2008]
Enhancing Customer Travel Experience While Reducing Customer Servicing Cost Through BPO
White Paper The client is the world's second largest airline in terms of passengers carried and the leading U.S.carrier across the Atlantic. The client decided to outsource select reservation processes such as general sales calls, frequent flyer services... [03 Jul 2008]
Integration of GPS Devices With Computer Software for Airline Safety Applying C/C++ and Perl
White Paper The horrible events of September 11, 2001 unveiled a devastating realm of vulnerability and inefficiency in air travel tracking and safety. In this research, focuses on the integration of Global Positioning System (GPS) devices with computer... [03 Jul 2008]
Employee Portal for All 12,000 Staff of Major International Airline
White Paper South Africa's leading airline needed to replace its existing static Intranet system with a dynamic, adaptive Intranet system which could be used by all the 12,000 staff. The airline company used BEA WebLogic Portal 8.1 to create mySAA - a staff... [01 Jul 2008]
Mobile phones key to paperless air travel
News Jim Peters, CTO of Sita said some such services are already available to airline passengers, such as paperless travel on some routes in Germany, Japan and Norway. Mobile phones could be a godsend to the airline industry - saving time and therefore... [20 Jun 2008]
Who sat in judgement...
Comment He was appointed to his current post in September 2001, having joined the airline in 1997 after a career as a senior civil servant. He has worked as an attorney, travel writer and sidewalk hawker for a time-share resort, among other occupations. [03 Jun 2008]
