unified communications ip telephony
Beware the turf wars when merging comms
News Enterprise take-up of unified communications - the merging of IP telephony, conferencing and collaboration, messaging and communications tools - is on a... [25 Nov 2009]
Strategic Guide to Business Phone Systems:
White Paper This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications. This 32 page... [10 Nov 2009]
Building a Home Lab Environment for Cisco Unified Communications
White Paper An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of the call routing and IP phone... [03 Nov 2009]
Customer Support Improved Via Convenient Identification and Authorisation of Avaya Technicians
White Paper A recognised world leader in secure Internet Protocol (IP) telephony systems, communications applications, and services, Avaya helps its customers leverage new and existing networks to... [01 Oct 2009]
Alaskan Firm Taps Microsoft Partners to Save $1 Million With Unified Communications
White Paper By 2008, it needed to upgrade its IP-based telephony system, but its existing vendor was unresponsive and upgrade costs were high. Now, through Microsoft and its partners, Alutiiq has a... [28 Aug 2009]
Lippis Report Issue 82: Securing Unified Communications Infrastructure
White Paper Late last summer the IP telephony industry accelerated its software focus with unified communications and Communications-Enabled Business Processes... [15 Aug 2009]
Unified Communications: Network Fabric, Connecting People Any Time, Any Where
White Paper Applications such as instant messaging, IP telephony, and video conferencing are becoming a necessity. In fact, businesses not adopting unified communications are being... [31 Jul 2009]
Automobile Company Cuts Communications Costs by 50 Percent With Unified Solution
White Paper The company had a mix of IP telephony systems supporting its 70 inbound call lines. In 2008, the company engaged NTeam, a Microsoft Gold Certified Partner, to implement a unified... [30 Jul 2009]
Utility Company Boosts Productivity, Protects Investment With Unified Communications
White Paper The solution protects the company's investment by integrating with the existing Private Branch Exchange (PBX) system while providing new voice over IP (VoIP) telephony. Anticipating continued growth, EPM... [30 Jul 2009]
IP Solutions Firm Adds Collaboration Features to All-in-One Communications Software Suite
White Paper Interactive Intelligence is a global provider of unified communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging.... [25 Jul 2009]
University Reduces Costs and Creates New Opportunities With Unified Communications
White Paper With it, employees can access instant messaging, VoIP telephony, Web conferencing, and a unified inbox for e-mail, voice mail, and faxes. Mercer also wanted to provide for more large-group Web... [25 Jul 2009]
College Builds Opportunities and Cuts Costs With Unified Communications
White Paper Instead of expanding its current systems, the college decided to implement Voice Over IP (VoIP) telephony, unified messaging, and Web conferencing. Rather than use components from... [25 Jul 2009]
Unified Communications: IP Networks, Connecting People Any Time, Any Where
White Paper Applications like instant messaging, IP telephony and video conferencing are becoming a necessity. In fact, businesses not adopting unified communications are being... [27 Jun 2009]
Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
White Paper IDC defines unified communications as a solution platform that adds advanced IP telephony calling and management; Web, audio, and videoconferencing; instant messaging;... [23 Jun 2009]
Is there hope for unified comms?
Comment Businesses have been slow to adopt unified communications, but Freeform Dynamics's Josie Sephton says its popularity could soon improve. The evangelists are calling for businesses to implement... [22 Jun 2009]
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