upgrade service company
Tech spend to top $3.4tr
News Although many companies are in the middle of upgrade cycles to update and replace old software systems, Gartner warned this will not automatically equate to new software market growth. Organisations are switching from company-owned hardware and... [19 Aug 2008]
UK Leisure Boat Operator Uses WiFi Solution to Secure 50% Increase in Aftersales Service Productivity and Enable State of the Art Customer Service
White Paper The challenge for the company was how to upgrade its IT systems in a protected building environment whilst simultaneously finding ways to improve internal efficiencies and external service levels. In order to avoid the need for expensive building... [11 Aug 2008]
O2 to offer "free" broadband in UK
News Earlier this year Virgin Media announced a free speed upgrade to 10 Mb/s for some of its broadband users. O2 customers who buy a £20-a-month mobile broadband package will receive the "up to" 8Mb/s home service free for a year and a wireless router. [31 Jul 2008]
Price hike for SAP's Enterprise Support
News While SAP is claiming this as an enhanced offering, it is difficult to see how it will be able to justify this level of fees for customers whose deployments are complete or which do not wish to upgrade. [16 Jul 2008]
BT plans £1.5bn fat pipe upgrade
News BT says the planned investment is part of its strategy to deliver next generation broadband service across the country to help join "the world super league for broadband speeds". A BT spokesman told silicon.com these barriers include a universal... [15 Jul 2008]
Global Systems Integrator Harnesses Fiber-Optic IP-Based Network to Extend Connectivity Services to Clients Worldwide
White Paper Recognizing an opportunity in 2001 to provide additional value to customers by adding telecommunications services to its arsenal of IT managed services, management also wanted to upgrade the company's internal wide area network to improve... [11 Jul 2008]
EMS Field Technicians Stay Productive On Site with Wireless Solution from IBM
White Paper EMS needed to upgrade its systems so it could respond faster to utility companies’ requests for information and enable its field force to work more productively. EMS’s inefficient business systems were hampering the electric meter service company’s... [03 Jul 2008]
FrontBridge Counters Spam Attacks With IBM and Linux Hosted Solution
White Paper FrontBridge needed to implement a continuous upgrade program for the company’s IT infrastructure to ensure scalability, flexibility, and contain IT costs. FrontBridge benefited by 500% annual revenue growth, 50% reduction in leasing costs, 100... [03 Jul 2008]
CRM Solution's Superior Workflows, Multi-Tenancy Create Stronger Customer Service
White Paper Factors that convinced them to upgrade included enhanced workflow features, and the new multi-tenancy, multi-language, and multi-currency capabilities. As a service business, building a book of clients through prospecting, as well as retaining... [03 Jul 2008]
Microsoft Windows 2000 Service Pack 2 on Compaq Deskpro, iPAQ and Armada
White Paper SP2 is not considered a required upgrade; it is recommended in this document that each customer review SP2’s documentation, and then determine whether to deploy SP2 based on individual company needs. This document focuses on the testing and support... [03 Jul 2008]
Synstar Case Study: Fortis AG
White Paper These include the reinforcement of the brokers network helpdesk, in conjunction with the launch of a new insurance package, and the upgrade of Microsoft XP across all PCs and lap tops. With a challenging implementation phase of just six weeks... [03 Jul 2008]
Fairmont Hotels & Resorts: Exchange 2000 Server, Outlook Web Access, and Service Provider Licensing Model Reduce Cost of Worldwide Messaging
White Paper Fairmont's Technology Services department wanted to find a way to reduce costs in order to extend the messaging solution throughout the organization and eliminate the need to upgrade hardware on desktops. [03 Jul 2008]
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
White Paper When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. [03 Jul 2008]
Has Your Company Outgrown Novell ZENworks Starter Pack? Business White Paper
White Paper In addition, the Full Term Upgrade protection associated with this offer guarantees that users will receive any future releases of ZENworks for Desktops during the term of protection. By upgrading to the full ZENworks for Desktops product you will... [03 Jul 2008]
Consumer Credit Provider Boosts Employee Productivity With Desktop Software Upgrade
White Paper Employees are now able to provide better customer service thanks to highly integrated custom applications and a user-friendly computing environment. As part of its strategy to capitalize on advances in technology, the company recently upgraded all... [03 Jul 2008]
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