user group
RSS user groupSAP users air support gripes
News The UK and Ireland SAP User Group has expressed dissatisfaction with the changes SAP has made to its software support programme. Alan Bowling, UK and Ireland SAP User Group chairman, said the fact this change is mandatory for existing customers and... [25 Jul 2008]
Telegraph spreads the news on Google Apps
News With each user licence costing £25, TMG estimates that over the next three years it will spend a fifth of what it would have done for similar office software from Microsoft. The Telegraph Media Group (TMG) is moving all of its employees onto Google... [23 Jul 2008]
Home servers latest trend to sweep market?
News Diffusion Group senior analyst Ted Theocheung notes that the average computer user will have up to two terabytes of content stored by 2010. But Forrester Research projects the US market will grow to more than 4.5 million households by 2012, while... [21 Jul 2008]
Google Docs: Now more than just spreadsheets
News And Google said user-generated templates will be an option later. Eventually, we want to give everyone a way to submit templates so we can capture the broadest set of use cases and let the user-rated favourites bubble to the top. [18 Jul 2008]
Indian Insurance Firm Decreases Time to Incident Resolution by 40% With ITIL Incident and Problem Management Best Practices.
White Paper IFFCO-TOKIO General Insurance wanted to ensure that customer and user satisfaction is not impaired by poor IT support facilities. The company's existing help desk operation was expensive and inefficient, and the IT department was unable to... [18 Jul 2008]
The Disrupter: Google Enterprise Apps
White Paper Creese also explores the idea of user segmentation; drawing a line between the power user and shallow user. In this five-minute, audio-enhanced presentation Guy Creese, Burton Group Senior Analyst in Collaboration and Content Management Strategies... [18 Jul 2008]
New MAN Drives Costs Down and Services Up
White Paper The challenge was to rollout the network in phases expanding network services and user capacity as revenue and operational support allowed. Asia Pacific Telecom Group (APTG) is a major service provider in Taiwan and consists of Asia Pacific... [18 Jul 2008]
BlackBerry PDF flaw puts business networks at risk
News RIM said: "If a BlackBerry smart phone user on a BlackBerry Enterprise Server opens and views the specially crafted PDF file attachment on the BlackBerry smart phone, the arbitrary code execution could compromise the computer. [17 Jul 2008]
Photos: It's virtual everything in Cisco's future
Photo A user can also interact with Hallie verbally via speech recognition software. Cisco said the virtual assistant records a user's requests so, over time, it is able to learn rules and better adapt to a user's needs. [16 Jul 2008]
My 15 minutes with Bill Gates
Comment As I recall the demo was a children's game with bad graphics and a lousy user experience. Part of the problem was that my job in the mid-1980s was to cover a thing called Unix and a related group of individuals travelling under the rubric of the... [11 Jul 2008]
USI Streamlined and Automated Its Newly Consolidated Enterprise, Using BMC MAINVIEW Products
White Paper USI wanted to streamline the UniCredito Italiano Group technology infrastructure to ensure availability and integrity of data, and proactively manage the quality of end-user services. UniCredit Servizi Informativi (USI) manages the IT services of a... [11 Jul 2008]
Inter-Overlay Cooperation in High-Bandwidth Overlay Multicast
White Paper To motivate such a kind of cooperation, the paper designs a reputation-based incentive mechanism that differentiates user' streaming qualities based on the amount of data actually forwarded by individual users. [11 Jul 2008]
A Network-Supported Server Load Balancing Method: Active Anycast
White Paper In active anycast, an end user only sends its request to group of servers using an anycast address. In server load balancing where replicated servers are dispersed geographically and accesses from clients are distributed to replicated servers, a... [10 Jul 2008]
Virtual Private Networks Coping With Complexity
White Paper This paper is going to present some approaches for IP address, user, and access control management that have already been realized for the Linux FreeS/WAN IPsec stack or that are considered for implementation by the ZHW Security Group. [10 Jul 2008]
Microsoft readies online apps for business
News The software giant will charge another $3 per month per user for the Deskless Worker Suite, which combines flavours of SharePoint Online and Exchange Online. Tania Howarth Birds Eye Iglo Group Microsoft announced its road map and pricing for web... [09 Jul 2008]
