user ratings
RSS user ratingsCase Study in Assessing Subjective QoS of a Mobile Multimedia Web Service in a Real Multi-Access Network
White Paper This paper presents an empirical task-based user evaluation, which was carried out for the purpose of assessing the subjective QoS of a mobile multimedia web service in a real multi-access network environment comprising of WLAN and GPRS networks... [18 Jul 2008]
Cisco IPS Risk Rating Explained
White Paper The intent of this risk rating is to provide the user with an indication of the relative risk of the traffic or offending host continuing to access the user's network. In contrast to simplistic alert rating models that are commonly used in the... [02 Jul 2008]
eBay hits back at boycotters
News The hope is to boost user confidence to leave honest feedback in the knowledge that they won't be unfairly treated in return. The company suggested some sellers alter their feedback ratings by threatening to leave negative feedback in retaliation... [21 Apr 2008]
Online Content Provider's New Search Solution Improves Collaboration and Productivity
White Paper With a newly consolidated corporate information infrastructure and a user-friendly collaboration platform, staffers now have access to more data in one central place. Employees at The Weather Channel Interactive (TWCi) must collaborate efficiently... [19 Feb 2008]
Ranking IP Telephony Vendors: TCO Insights from Nemertes Research
White Paper Gareiss explains the benchmark's rating criteria and discloses what executives reported as their per-user IPT spend based on: Gareiss highlights key takeaways from the March 2007 Nemertes Research benchmark titled, Voice Over IP: State of... [12 Dec 2007]
IT's not broken but still needs fixing
Comment Freeform Dynamics talks to around 3,000 user organisations each month and from our research we find little evidence to support the idea that IT is currently in crisis. in areas including measuring/reporting business performance, efficient business... [14 Aug 2007]
Wi-fi: How do you eat yours?
News However, when it comes to spending most time online, hotels are a clear leader with the average user spending more than two hours online during the average session. The findings from iPass, based on its own user-base, reveal the extent to which... [06 Mar 2007]
Subjective Duration Assessment: An Implicit Probe for Software Usability
White Paper The authors do this in order to avoid the inherent bias toward the positive end of the scale typically seen in user satisfaction ratings after usability studies. This paper explores a new approach to gauging users' difficulties with tasks... [28 Feb 2007]
Dodgy porn sites tap IE flaw
News Malicious software can be loaded, unbeknown to the user, onto a vulnerable Windows PC when the user clicks on a malicious link on a website or an email message, several security companies said. Security-monitoring companies the French Security... [20 Sep 2006]
A Fuzzy Model for Reasoning About Reputation in Web Services
White Paper When there are no mechanisms in place to detect collusion and deception, combining user testimonies as such to form a provider's reputation may not give an accurate assessment, especially if the context of the ratings is not known. [23 Aug 2006]
Skype hopes ID measures will win business users
News Once user identity has been established, the user is added to the ring of trust by being issued with a certificate from the CA. Skype is not usable for a 10,000-user deployment at the moment. Skype is also doing research into anonymous bidding... [22 Jun 2006]
File-pinching security hole punctures Firefox and IE
News But exploiting the flaw requires so much user interaction that Microsoft and Mozilla don't think it poses much of a danger. A Microsoft representative said in an emailed statement: "This vulnerability does not allow a malicious attacker to execute... [09 Jun 2006]
Google gets into finance
News Google Finance includes links to news about companies, a personalised area for keeping track of stock quotes for select companies, related news that automatically displays news related to the tickers searched on and a portfolio section for keeping... [21 Mar 2006]
Privacy and Security
White Paper Good handling of privacy and security inspires user confidence, which can lead to an increased use of one's product or service. This paper describes the authors' user experience research findings about information privacy and security. [14 Mar 2006]
Start-up offers eBay-style user ratings for your site
News Propelled by the idea that user rating systems like those on eBay and Amazon.com can benefit all businesses, a Florida start-up has launched a reputation management service that any website can use.iKarma's new service allows any website owner to... [03 Mar 2006]
