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How did the Heathrow T5 launch go so wrong?

Comment Got your own views on Heathrow? To many, the travails of Heathrow's new Terminal 5 (T5) won't come as a huge surprise with the airport's infamous delays, lost baggage and struggling infrastructure often making the headlines. [28 Mar 2008]

BA CEO: Heathrow T5 chaos 'not our finest hour'

News Got your own views on Heathrow? The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by baggage system problems on the first day of operation yesterday. [28 Mar 2008]

Heathrow Terminal 5 opens its doors

News Got your own views on Heathrow? News and views: After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most technologically advanced airport terminals in the... [27 Mar 2008]