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Using HP Web Jetadmin 10.0 in Help Desk Operations
White Paper HP Web Jetadmin 10.0 includes several features for Help Desk personnel to remotely troubleshoot printers without having to physically visit the printer. HP Web Jetadmin 10.0 contains many tools for troubleshooting printers. [11 Apr 2008]
Helpdesk Functions in HP Web Jetadmin
White Paper HP Web Jetadmin includes several features whereby Helpdesk personnel can remotely troubleshoot printers without having to physically visit the location where the printer resides; significantly reducing the time spent resolving issues. [09 Mar 2006]
