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Techies swap BlackBerrys for the beach

News In our poll of more than 230 silicon.com readers, almost two thirds said they would leave their voicemail and email at the office while on holiday. silicon.com readers say they will have no problem putting down their BlackBerrys and getting on with... [25 Jul 2008]

Information Extraction From Voicemail

White Paper This paper addresses the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from the named entity task in that the information this paper is interested in... [18 Jul 2008]

Unified Communications: Presence/Status/Mobility/Collaboration

White Paper Watch as she deploys them to listen to voice messages via email, locate situation-relevant contacts and call them with a click, automatically route low-priority calls to voicemail, and collaborate on documents with mobile co-workers in real time. [14 Jul 2008]

Unified Communications: What, Why and How? - What Value Can Unified Communications Bring to Your Enterprise?

White Paper By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals and groups can more effectively control and manage their inbound and outbound communications sessions. [11 Jul 2008]

Axispoint Enhances Operational Efficiency and Improves Customer Service at Luxury Retail Operation

White Paper The company operates more than 40 retail showroom locations, wholesale distribution centers, and direct outlets nationwide, each with their own phone and voicemail system. Waterworks is a national, multi-channel supplier of luxury bath goods... [11 Jul 2008]

Coca-Cola Enterprises Accelerates Executive Communications

White Paper As a solution the company developed internal executive communication strategy and roadmap, deployed Unified Communications solution and used live video, video on demand, audio, broadcast voicemail, and e-mail. [08 Jul 2008]

ISDN Q-Interface Signaling Protocol Q.931 Tunneling Over the IP Network: Reduce the Cost of Private Telephony Networks

White Paper For example, when a single voicemail system is installed at headquarters, it needs to be accessible to all remote employees as if they are accessing it locally. Private Branch eXchanges (PBXs) are crucial communication components in any organization. [03 Jul 2008]

Avaya Case Study: GrandSouth Bank

White Paper GrandSouth's IT manager wanted to support the bank staff's growing need for mobile communications, as well as provide them with modern voicemail. He was tired of thumbing through a cumbersome manual just to provision a mailbox, and he wanted a... [02 Jul 2008]

Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

White Paper Does your organization now need IM embedded in its communications infrastructure, seamless wireless connectivity, integration with business applications, voicemail to email, or any of a dozen other new technologies? [02 Jul 2008]

Avaya Case Study: VoiteQ

White Paper The company deployed Avaya VoiceMail Pro conferencing, Avaya 5600 Series IP Telephone. VoiteQ's steady annual growth prompted an increase in staff and a subsequent move to a larger facility. The existing telephone system was not capable of handling... [01 Jul 2008]

Avaya Case Study: Sarcon Construction

White Paper From a feature standpoint, the system's voicemail required multiple steps to access messages and forward voicemails to other users. Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that... [01 Jul 2008]

Modular Messaging Key Differences for INTUITY AUDIX Enabled Customers

White Paper Modular Messaging is a standards-based IP messaging solution that offers the robustness that customers expect from traditional voicemail solutions and a migration path to the future. Modular Messaging is intended to co-exist and ultimately replace... [16 May 2008]

Nemertes Research: Unified Communications - Real Time Communications Concepts and Business Applications

White Paper By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals can more effectively control and manage their inbound and outbound communications sessions. [05 May 2008]

iPhone vs BlackBerry: What the users love...

News Meanwhile, the Safari web browser was top dog for five per cent of users surveyed, and visual voicemail did it for four per cent. But what do the people who know them best really think about them? A survey of more than 800 US smart phone users has... [30 Apr 2008]

Using IMAP4 to Access Voice Messages in Cisco Unity System

White Paper This paper explains how to access voice messages in the Cisco Unity system using IMAP4 when the Cisco Unity system is installed in a multi server voicemail-only configuration. It also covers how users can play, reply, and send voicemail messages... [11 Apr 2008]

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IPT Support Engineer

Unity and Unity Connections Voicemail.voice and/or video networks using H.323 / SIP protocols QoS and prioritization techniques Networking directory ...

Helpdesk Support Analyst (1st/2nd Line Support)

You will be required to log all incidents from City of London Police customers received from all sources (including telephone, emails request forms ...

Deputy Network Services Manager

An application form and further particulars can be downloaded by pressing the apply button below Alternatively, you can contact the Human Resources ...

Cisco VoIP / IPT Engineer - Oxfordshire

Manage growth of the Cisco VoIP system (Call Manager, Voice gateways, Unity voicemail, IPCC Contact Centre, SRST etc) across the organisation by ...


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