voicemail
RSS voicemailFrom Voice over IP to Unified Communications: Simplify System Management
White Paper The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, and client... [10 Nov 2009]
Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2
White Paper With unified communications, presence; real-time communications, including IM, telephony and video and application sharing; and near real-time communications such as email and voicemail are unified into a single... [02 Oct 2009]
Nortel Networks Case Study: CallPilot Password Reset
White Paper Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel IT team... [19 Sep 2009]
New Communications Capabilities Help Human Rights Campaigners to Help Others
White Paper Amnesty International installed a Nortel Business Communications Manager 400 PBX at the temporary site, with Nortel CallPilot for voicemail. Amnesty International's Irish Section faced a situation that its main office... [19 Sep 2009]
Will software be Motorola's saviour?
News It invites comparisons to Palm's WebOS and Synergy software, with users selecting different widgets from a home page to rotate in and out of Facebook, Google Maps, email, or voicemail. Motorola, the iconic mobile phone... [15 Sep 2009]
iPhone still king of apps: But don't ignore Android
News What's happening is Android is the third platform for people to think about," said Alex Quilici, CEO of YouMail, a free, visual voicemail service that is available for the iPhone, BlackBerry and Android devices. [11 Sep 2009]
British Telecom and Unisys Improve Efficiency, Capacity Planning and Customer Responsiveness With New Data Warehouse and Open Source Business Intelligence
White Paper Not surprisingly, the voicemail system uses complex data structures to manage the huge volumes while maintaining acceptable performance. Operating in over 170 countries with over 110,000 employees, British... [01 Sep 2009]
iPhone, Google battle - another element in the struggle for web power
News The application has not been approved because, as submitted for review, it appears to alter the iPhone's distinctive user experience by replacing the iPhone's core mobile telephone functionality and Apple user interface with its own user... [27 Aug 2009]
Inside the SpinVox Brain
Comment How much human interaction powers SpinVox's voicemail-to-text conversion system? A trip to the HQ of SpinVox - the voicemail-to-text conversion company I wrote about last week - has given me a newfound... [06 Aug 2009]
Small Business Unified Communications for Dummies
White Paper With voicemail, e-mail, and mobile devices, you think it would be easier to stay in contact but with so many options, it can be harder to do. Staying connected to your customers and colleagues is critical to the... [31 Jul 2009]
SpinVox: Are you listening?
Comment His report claimed the majority of voicemail messages the company processes are actually heard and transcribed by call centre staff in South Africa and the Philippines - rather than being fed into a fancy bit of speech... [27 Jul 2009]
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
White Paper Does your organization now need IM embedded in its communications infrastructure, seamless wireless connectivity, integration with business applications, voicemail to email, or any of a dozen other new technologies? [09 Jul 2009]
Photos: Apps to transform your iPhone into an office
Photo YouMail Visual Voicemail If you get an excess of business calls coming to your iPhone, YouMail Visual Voicemail can help wade through the messages. Transform your iPhone into an office with our pick of... [01 Jul 2009]
Brazilian Financial Giant Optimizes Client Service Using 3Com IP Telephony Solution
White Paper The disparate solutions were unable to support their features as voicemail, voice conferencing and softphones, which would facilitate communications at it central customer service call center. Success is the goal of... [12 Jun 2009]
New Irish Advertising Agency Makes Its Message Heard With 3Com Networked Telephony
White Paper After consulting 3Com partner, Abacus Systems, Helme implemented a 3Com networked telephony solution based on 3Com NBX Communications system which gives voice and data migration over a single LAN connection with the facility of... [12 Jun 2009]
