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voip - ip telephony case study

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Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

whitepaper Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer...

Tags: voip - ip telephony, boston, shoretel, robust

[02 Apr 2008]

Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

whitepaper Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer...

Tags: boston, shoretel, customer service, employee

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper Download this case study to read more about the scope of Muzak's VoIP deployment and how it is helping the company improve its business. After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose...

Tags: telecom services, voip, evaluating, music

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper Download this case study to read more about the scope of Muzak's VoIP deployment and how it is helping the company improve its business. After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose...

Tags: voip, music, scale, deployment

[02 Apr 2008]

Nortel Network Case Study: Buca di Beppo

whitepaper With the help of High Wire Networks, Buca di Beppo deployed a Nortel VoIP (Voice over Internet Protocol) and Call Center solution including: business communications manager; meridian 1 option 11 with internet telephony gateway card; passport 6400...

Tags: voip - ip telephony

[10 Jan 2008]

Nortel Network Case Study: CLSA

whitepaper Incompatibilities between systems made management onerous, while reliance on expensive Public Switched Telephony (PSTN) calling kept costs high and call quality variable. To ensure VoIP Quality of Service & Quality of Experience 24x7, CLSA relies...

Tags: voip - ip telephony

[10 Jan 2008]

Nortel Network Case Study: RMIT International University Vietnam

whitepaper It includes a suite of advanced data and voice services including VoIP telephony; wireless LAN; and fast and secure access to the University's data centre via an optical fibre backbone networking infrastructure.

Tags: voip - ip telephony

[18 Dec 2007]

Avaya Case Study: ICT Group

whitepaper ICT Group wanted a Voice over Internet Protocol (VoIP) telephony solution that provided interconnectivity between these sites and ran on its U.S.based data network. As a solution ICT Group has deployed the Avaya S8700 Media Server for the telephony...

Tags: voip - ip telephony, avaya, business process, outsourcing

[24 Apr 2007]

HP Case Study: France CiteVision

whitepaper The solution leveraged HP's SMC to enable new voice, data, and multimedia services to run efficiently across convergent telephony and data network infrastructures. The company partnered with HP and NetCentrex to build the infrastructure for its...

Tags: voip - ip telephony, cable, voice, france

[28 Jul 2006]

Nortel Networks Case Study: RMIT International University Vietnam

whitepaper It includes a suite of advanced data and voice services including VoIP telephony; wireless LAN; and fast and secure access to the University's data centre via an optical fibre backbone networking infrastructure.

Tags: converged, international, vietnam, cost effective

[14 Feb 2006]

How CIOs mitigate VoIP's risks

Comment One of the concerns industry watchers have about VoIP is the potential impact of regulation, with the industry is exempt from the restrictions imposed on traditional telephony service providers, but this may yet change.

[09 Sep 2004]

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