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An Analysis of the Skype Peer-to-Peer Internet Telephony Protocol

whitepaper Skype is a peer-to-peer VoIP client developed by KaZaa. Skype claims that it can work almost seamlessly across NATs and firewalls and has better voice quality than the MSN and Yahoo IM applications. It encrypts calls end-to-end, and stores user...

Tags: voip - ip telephony

[11 May 2008]

Tech Futures: The talkification of the web

Comment And so telephony, or voice, is about to follow suit. For years, Skype and other VoIP services have been providing an internet alternative to traditional phone service. Now it's the turn of telecoms, argues Howard Greenfield.

Tags: internet, comms, voice

[01 May 2008]

TCS Provided the Client With a VoIP Framework to Develop a Cost-Effective Telephony Product

whitepaper The client is in the business of providing telecom solutions based on the conventional PSTN network, by converging their networks and taking advantage of VoIP. To achieve the client's requirements, TCS provided the client with a VoIP framework...

Tags: voip - ip telephony, voip, client, framework

[10 Apr 2008]

Building Packet-Aware Transport Networks

whitepaper The arrival of more sophisticated multimedia offerings, including VoIP, IPTV, and related services such as video telephony and gaming present enormous opportunities while at the same time created network challenges.

Tags: voip - ip telephony, ethernet, multimedia, converged

[10 Apr 2008]

End-to-End Voice Quality - The Impact of VoIP Cable Telephony in the Triple Play

whitepaper In this paper, Lucent presents QoS option, analyze various impairment factors impacting voice quality in the PacketCable architecture, identify their sources, and discuss guidelines to provide end-to-end QoS for cable telephony.

Tags: quality of service, qos, guidelines, telephony

[03 Apr 2008]

Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

whitepaper Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer...

Tags: voip - ip telephony, boston, shoretel, robust

[02 Apr 2008]

Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

whitepaper Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer...

Tags: boston, shoretel, customer service, employee

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose the ShoreTel system for its performance, ease of use, functionality, and support. Download this case study to read more about the scope...

Tags: telecom services, voip, evaluating, music

[02 Apr 2008]

Muzak Tunes its Telephony System with ShoreTel

whitepaper After carefully evaluating VoIP offerings from 3Com, Avaya, Cisco, Mitel, and ShoreTel, Muzak ultimately chose the ShoreTel system for its performance, ease of use, functionality, and support. Download this case study to read more about the scope...

Tags: voip, music, scale, deployment

[02 Apr 2008]

Top 5 Telephony Solutions Your Business Needs Today

whitepaper Some of the most sought-after features offered by the top telephony solutions include call routing, call distribution, voice-data integration or VoIP (Voice over Internet Protocol), data accessibility, and remote access of network data.

Tags: voip - ip telephony

[31 Mar 2008]

Voice Over Internet Protocol (VoIP) for the Road Warrior

whitepaper Internet telephony is a VoIP application that enables mobile professionals to use their laptop, a broadband connection, a softphone and a communications headset or other audio input device to place local and long-distance phone calls over the...

Tags: voip - ip telephony

[12 Mar 2008]

The History of VoIP

whitepaper Will VoIP dominate the telephony communications industry one day? VoIP has revolutionized the voice communications industry in both the residential and commercial sectors. VoIP residential customers continue to grow as the availability of broadband...

Tags: voip - ip telephony

[11 Mar 2008]

C&W hooks up with Orange over FMC

News The benefits of FMC to enterprise are it has the potential to cut mobile costs - by utilising VoIP in the office - while also reducing the number of telephony devices a company needs. Fixed-mobile convergence enables a single device to be used to...

Tags: cable & wireless, fmc, orange, device

[05 Mar 2008]

Defining a Successful Wireless Solution

whitepaper Radio frequency identification (RFID), Bluetooth and wireless LAN-based telephony (VoIP) also are displacing other technologies that have delivered proven efficiency benefits. The business case for wireless LANs became very strong and thousands of...

Tags: mobile - wireless communications, frequency, guidance, identification

[11 Feb 2008]

Is It the Network?: Solving VoIP Problems on a Wireless LAN

whitepaper One can save money by putting telephony on the network. That means VoIP. The requirements for a network administrator have always been diverse. Get the users connected, make sure there's enough bandwidth to run applications, keep the network secure...

Tags: voip - ip telephony

[22 Jan 2008]

Nortel Network Case Study: Buca di Beppo

whitepaper With the help of High Wire Networks, Buca di Beppo deployed a Nortel VoIP (Voice over Internet Protocol) and Call Center solution including: business communications manager; meridian 1 option 11 with internet telephony gateway card; passport 6400...

Tags: voip - ip telephony

[10 Jan 2008]

Nortel Network Case Study: CLSA

whitepaper Incompatibilities between systems made management onerous, while reliance on expensive Public Switched Telephony (PSTN) calling kept costs high and call quality variable. To ensure VoIP Quality of Service & Quality of Experience 24x7, CLSA relies...

Tags: voip - ip telephony

[10 Jan 2008]

Nortel Network Case Study: RMIT International University Vietnam

whitepaper It includes a suite of advanced data and voice services including VoIP telephony; wireless LAN; and fast and secure access to the University's data centre via an optical fibre backbone networking infrastructure.

Tags: voip - ip telephony

[18 Dec 2007]

Momentum Webcast: A Sneak Peek at Microsoft Unified Communications (Level 100)

whitepaper Organizations today have multiple communications systems like e-mail, telephony, and Instant Messaging (IM). The attendee of this webcast will see how the comprehensive set of Microsoft UC clients, servers, services, and devices deliver integrated...

Tags: voip - ip telephony, mail, messaging, detection

[09 Dec 2007]

Ofcom: VoIP must allow emergency calls

News VoIP telephony providers will have to enable customers to make calls to the emergency services, following a ruling by Ofcom. All VoIP providers who connect to the UK's public switched telephone network (PSTN) will have to modify or upgrade their...

Tags: voip, phone, ofcom, connection

[07 Dec 2007]

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