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The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage
White Paper Research by Macehiter Ward-Dutton shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.... [31 May 2008]
The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage
Research by Macehiter Ward-Dutton shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.... [31 May 2008]
Application Delivery and SOA: A Lifecycle Approach
White Paper Software services have the potential to provide a common unit of design in both the development of software, and its management and monitoring. What's more, a service-oriented to application delivery approach "Done right" can... [26 Apr 2007]
SOA as a Foundation for Open, Flexible Business Collaboration
White Paper The business world is changing rapidly: driven largely by factors arising from the impact of the Internet and the Worldwide Web on consumer and market behaviour, and on business-to-business communications. [21 Apr 2007]
Vodafone outsourcing deal: And the winner is...
News Jon Collins, principal analyst at research company Macehiter Ward-Dutton, said use of two suppliers can prove a boon to outsourcing deals. Vodafone has revealed the double act that has landed its... [05 Oct 2006]
SOA could become fashion-victim, warns analyst
News Companies need more clarity on the opportunities and challenges associated with SOA, according to a report published by analyst firm Macehiter Ward-Dutton (MWD). Neil... [05 May 2005]
IT services outfits and users - collaborate better
News Neil Ward-Dutton, director of technology practices at Ovum, calls outsourcing "the fly in the ointment" against a backdrop where decentralisation of IT buying and operations over recent years has... [04 Nov 2004]
Microsoft ruling: EC defends "political posturing"
News However, Neil Ward-Dutton, analyst at Ovum, was not convinced, suggesting that the ruling "smells of political posturing rather than the type of constructive thought which has never been more important. [24 Mar 2004]
EAI - everything you wanted to know...
Comment Neil Ward-Dutton, principal analyst at Ovum's Software and IT Services Group, considers the latest developments in enterprise application integration. Neil Ward-Dutton... [04 Jun 2003]
Novell sees its Destiny
News However, Novell is alone in talking about using UDDI today, said Neil Ward-Dutton, research director of e-infrastructure at Ovum. Novell is trying to tie UDDI into a wider role in which it will manage... [16 Jul 2002]
Web services: Applications will never be the same again
News Neil Ward-Dutton, Ovum research director, said: "Traditionally, packaged software has been the only way to give users something that works. Within the next five years web services will mean the death of... [24 May 2002]
IBM wins £500m deal with mm02
News Neil Ward-Dutton, research director of e-infrastructure at Ovum, said: "The rules of the wireless industry game are changing from a vertically integrated industry where operators manage everything from... [11 Apr 2002]
The Ovum View: The rumble in the wireless applications jungle
Comment Ovum's Neil Ward-Dutton takes a deeper look. The wireless middleware market has already, in its short life, become a focus for a great deal of industry interest and financial investment. The market, and... [15 Jan 2002]
When CRM met mobile: Will the vendors get it together in time?
Comment Neil Ward-Dutton of Ovum explains: "Wireless is not just an extension of the internet. One of the problems Ward-Dutton sees is the lack of collaborative thought between... [14 Aug 2001]
Oracle full of beans over app server launch
News Neil Ward-Dutton, research director at analyst house Ovum, told silicon.com: "Oracle can produce some very nice technology here, but unfortunately for them at the end of the day, it's not just about... [04 Jun 2001]
