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Whirlpool Corporation Enhances Customer Service and Saves Millions Optimizing Marketing Programs
White Paper Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with more than 70 global manufacturing and technology research centers. The company wanted to centralize customer... [06 Nov 2007]
Avaya Case Study: Whirlpool Corporation
White Paper Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances. Whirlpool had two Customer Interaction Centers - in Benton Harbor, Michigan and Knoxville, Tennessee - to... [08 May 2007]
Whirlpool Corporation Transforms Its Business With Avaya Solutions for Communications Enabled Business Processes - Reduces Human Latency, Improves Responsiveness
White Paper Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with annual sales of approximately $18 billion. In the retail marketplace, where time to market is critical,... [08 May 2007]
Whirlpool: Quality Means Loyalty
White Paper Whirlpool Corp.the world's leading manufacturer and marketer of major home appliances, envisions the day when its products are in every home, everywhere. To reach that goal, Whirlpool's Global Quality... [28 Sep 2006]
Manpower global CIO, Rick Davidson
Comment Although he comes from an electrical engineering background, he has held a wide variety of both business and IT positions at companies such as Revlon and Whirlpool as well as at consultancies. Rick Davidson is a very... [30 Jan 2006]
IBM Case Study: Whirlpool Corporation
White Paper Whirlpool has its home base in Benton Harbor, Michigan. Whirlpool's processing methods, particularly for its middle-tier trade partners-which comprise 25 percent of its total partner base-were... [13 Sep 2004]
What's in the box? IBM's Power5 architecture…
News When we looked at Power4, at a certain point, it became cost-prohibitive to slice it up into logical partitions," said Robert Gamso, senior principal systems architect at appliance maker Whirlpool, a long-time IBM Unix... [13 Jul 2004]
3GSM Diary: Nokia gust, 'good clean' phones and the froven
Comment If I said it is made by Whirlpool, would that help? You'll have heard about people being blown away by corporate presentations. Very rarely, admittedly. Monday saw this almost happen in a very real sense at Nokia's... [24 Feb 2004]
Texas shoppers become remote working guinea pigs
News The organisation has more than two dozen members, including IBM, Motorola, Sun Microsystems and Whirlpool. A wireless networking trade group plans to open an observation lab in a Texas shopping mall next year to collect... [18 Dec 2003]
High-tech 'kitchen of the future' unveiled
News The test setup, initially aimed at the US market, will consist of an internet-enabled Polara refrigerated range from Whirlpool, a "flipscreen entertainment centre" from Icebox, integration services from IBM, a printer... [27 Mar 2003]
Pioneer accidentally sends virus to 10,000 customers
News The company intended to inform its customers with news of company events and products in a mass mailing, but instead customers received an animated image of a whirlpool on their screens - signalling that the virus had... [12 Apr 2001]
