support in white papers
FACTS Deploys WebEx Enterprise-Wide and Improves Customer Support, Increases Market Reach, and Generates New Business
White Paper Relying on in-person meetings for sales, training and support purposes was preventing FACTS Management from effectively expanding market reach and improving customer support. FACTS now uses WebEx Support Center to easily solve customer support... [18 Jul 2008]
All Covered Increases Business Productivity, Efficiency, and Customer Satisfaction With WebEx Meeting Center and WebEx Support Center
White Paper All Covered needed a better way to demonstrate its services and support customers located across the U.S. All Covered is the only nationwide Information Technology (IT) outsourcing services company that focuses solely on the unique computing... [18 Jul 2008]
CAD Sciences Accelerates Response With WebEx Support Center
White Paper CAD Sciences needed an effective remote access solution to provide high-level customer support using limited resources. With WebEx Support Center, CAD Sciences increased support staff productivity by eliminating remote connection problems and on... [18 Jul 2008]
QoS Support in Wireless Sensor Networks: A Survey
White Paper This paper assesses the state of the art of Quality of Services (QoS) support in Wireless Sensor Networks (WSNs). Further, unique characteristics of WSNs, such as extremely resource-constrained sensors, large-scale random deployment, and novel data... [18 Jul 2008]
WebEx Support Center Helps CBORD Keep Mission-Critical Systems Running
White Paper In order to serve an international network of clients across a wide range of industries, the CBORD Group, Inc.needed a remote support solution that would provide immediate customer service. CBORD deployed WebEx Support Center which enables them to... [18 Jul 2008]
Middleware and Management Support for Programmable QoS-Network Architectures
White Paper This paper focuses on management and middleware support for incremental updating of code and policies on various levels of granularity in time and space and on code deployment in vastly large distributed systems such as a networking infrastructure. [18 Jul 2008]
An Approach to Enhance the QoS Support to Real-Time Traffic on IEEE 802.11e Networks
White Paper This paper proposes an approach to overcome some limitations of the 802.11e protocol highlighted in recent literature and improve the QoS support provided to real-time industrial traffic. The proposed solution does not change the IEEE 802.11e... [18 Jul 2008]
QoS Support in MPLS Networks
White Paper MPLS (MultiProtocol Label Switching) is sometimes used synonymously with QoS (Quality of Service), but more accurately, it is a QoS- enabling technology that forces application flows into connection-oriented paths and provides mechanisms for... [18 Jul 2008]
Adaptive Control in Optical Burst-Switching Networks With QoS Support
White Paper An adaptive control scheme is proposed for the transmission of packets burst in an all-optical Burst Switching network. Two levels of control have been considered: one at the triggering level for a wavelength request, and the other at the burst... [18 Jul 2008]
Dynamic GOP Structure Selection to Support QoS in Vertical Handoff
White Paper This paper proposes a dynamic GOP structure selection method to provide seamless video streaming for vertical handoff in the heterogeneous wireless network. The proposed method dynamically changes the interval of I-pictures by using the Received... [18 Jul 2008]
Network Architecture to Support QoS in Mobile Ad Hoc Networks
White Paper This paper presents a Quality of Service (QoS) architecture for supporting real-time data transmission in Mobile Ad hoc NETworks (MANETs). The QoS architecture includes a QoS transport layer, QoS routing, queue management and a priority MAC protocol. [18 Jul 2008]
Threshold-Based Burst Assembly Policies for QoS Support in Optical Burst-Switched Networks
White Paper This paper proposes a threshold-based burst assembly scheme in conjunction with a burst segmentation policy to provide QoS in Optical Burst Switched (OBS) networks. Bursts are assembled at the network edge by collecting packets that have the same... [18 Jul 2008]
Early Drop and Wavelength Grouping Schemes for Providing Absolute QoS Differentiation in Optical Burst-Switched Networks
White Paper A number of schemes have been proposed to support QoS in Optical Burst-Switched (OBS) networks. Most schemes only support relative QoS differentiation instead of absolute QoS guarantee. However, absolute QoS differentiation is a basic requirement... [18 Jul 2008]
Delivering Audiovisual Content With MPEG-21-Enabled Cross-Layer QoS Adaptation
White Paper Future multimedia communication systems have to support the user's needs, the terminal capabilities, the content specification and the underlying networking technologies. The MPEG-21 framework is used to provide a common support for implementing... [18 Jul 2008]
Performance Analysis of QoS Supported by Enhanced Distributed Channel Access (EDCA) Mechanism in IEEE 802.11e
White Paper With fast deployment of Wireless Local Area Networks (WLANs), the ability of WLAN to support real time services with stringent Quality of Service (QoS) requirements has come into fore. This paper evaluates the capability of QoS support in Enhanced... [18 Jul 2008]
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