assistance in white papers
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Fortinet Case Study: Korean Information Service Corporation (KOIS)
White Paper After regular business hours, Korean Information Service Corporation (KOIS) routes directory assistance calls to 1,500 home based call agents who answer telephone requests and perform database searches from their home PCs. [11 Jul 2008]
Exinda Networks Lends a Helping Hand to the Salvation Army's IT Network
White Paper The Salvation Army in Australia provided more than one million episodes of assistance to individuals and families and spent more than $500 million on its many social and community service programs. The Salvation Army required a solution that could... [11 Jul 2008]
Enhancing MPLS Network Performance
White Paper As a growing number of organizations turn to MPLS networks for network convergence and a range of service levels, the need for assistance in MPLS preparation and delivery of end-to-end quality of service becomes more significant. [10 Jul 2008]
Dell Case Study: The MONY Group
White Paper As a Dell Premier Enterprise Support Services Gold client for years, MONY was used to rapid issue response and resolution with advanced technical assistance for its Dell servers. The MONY Group Inc.is a financial services firm that manages a... [10 Jul 2008]
BEA and HP Create a Stable, High Performance System for Inlichtingenbureau
White Paper Through the introduction of the Work and Social Assistance Law the financial risk no longer lies with the national government, but with the local councils. Inlichtingenbureau was set up to avoid each local council being overwhelmed with floppy... [09 Jul 2008]
Three Keys to a More Stable, Secure, and Available Windows Environment
White Paper Whether you're looking to maximize the investment in Windows technology, need to define a strategy for assessing, managing, and mitigating Windows IT risk, or simply want expert assistance to improve the operational efficiency of Windows and other... [09 Jul 2008]
Danish Manufacturer Teams Up With Dell to Offer Outstanding Home PC Solution to Employees
White Paper Mekoprint wanted to offer its employees a solid home PC solution at a sensible price, with professional assistance and fast, efficient support. Mekoprint is a Danish manufacturing company employing 470 people in five locations, including its... [09 Jul 2008]
Central Piedmont Community College Keeps Technology Running Smoothly
White Paper Dell Premier Pages, a web site tailored specifically for CPCC's needs, provides the technology staff with easy, immediate access to information such as standard configurations, order tracking and repair and maintenance resources including parts... [09 Jul 2008]
Placing Patients at the Heart of a Service-Oriented Architecture
White Paper AP-HM (Assistance Publique-Hopitaux de Marseille) is the patient care system for the Marseille Hospitals in France. AP-HM has launched an ambitious program to modernize and restructure its various environments and completely transform the Marseille... [09 Jul 2008]
German Hospital Group Deploys New Storage Area Network (SAN) to Gain 14 Times More Space for Clinical Images
White Paper With Gold Enterprise Support, the hospital has the added reassurance of prompt, expert assistance at any time of the day or night for the solution deployed. Klinikum Nordfriesland GmbH is a non-profit clinical centre based in Husum, Nordfriesland... [08 Jul 2008]
Lesite.tv Improved Marketing Campaign Success and Increased Sales Productivity While Controlling Costs
White Paper Lesite.tv worked with Logica Management Consulting to deploy Oracle CRM On Demand to 15 users in less than four months over the key customer relations functions - managing campaigns, sales, commercial opportunities, support, and requests for... [08 Jul 2008]
Full Suite of Dell Services Helps Michigan Department of Information Technology and Department Human of Services Deploy More Than 7,200 New Systems
White Paper The Michigan Department of Human Services (DHS) serves a wide range of needs for Michigan families, from child protective services to adoption and adult placement as well as medical and food assistance programs. [05 Jul 2008]
To Improve Interaction with Its Supply Chain Partners, Twinings Engaged the Development Assistance of 2ndC and the Power to Change with Net Services Software from Novell
White Paper Twinings sought to leverage the Internet to improve its business operations. To ensure its success, Twinings leveraged the power of Net services software from Novell and the custom development expertise of the 2ndC consulting company. [03 Jul 2008]
A Lightweight Experiment Management System for Handheld Computers
White Paper This paper describes a system that helps HCI practitioners and researchers manage and conduct experiments involving context-sensitive handheld applications, particularly related to navigation assistance. [03 Jul 2008]
Setting Sail: KeyLink Systems and it’s Partner Puts Marina Reservation System on Course
White Paper With the assistance of KeyLink Systems, a Premier member of IBM PartnerWorld for Software, Marinalife was connected with InfoSystems (Chattanooga, TN), an IBM Solution Provider, to provide a comprehensive offering of tested and proven e-business... [03 Jul 2008]
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