business process outsourcing in white papers
The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.
White Paper And the decision-making process for outsourcing is changing -- with CIOs playing a more strategic role. Today, outsourcing helps make the globally integrated enterprise possible. To learn how IBM helps turn outsourcing into opportunity, download... [10 Jul 2008]
The Business Case for Outsourcing Software Testing to a Separate Vendor
White Paper They save money by tapping smaller outsourcing markets Software testing process and strategy consulting Their business risks are reduced through diversification The paper goes on to state the business case for choosing LogiGear as your partner for... [09 Jul 2008]
Diversified Information Technologies Delivers $4 Million Customer Savings With FormWare and InputAccel
White Paper Diversified Information Technologies, Inc.is a Business Process Outsourcing (BPO) firm based in Scranton, Pennsylvania. The company needed policyholder files and claims documents that could be readily accessible to employees in multiple business... [06 Jul 2008]
SOA Revolutionizes Popular Swiss Banking Platform
White Paper RTC is a bank outsourcing company with a successful track record over 30 years. The comprehensive banking solution IBIS manages almost the entire value and process chain in the financial sector. Functionality was expanded simultaneously to meet the... [05 Jul 2008]
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
White Paper EDS s Business Processing Outsourcing (BPO) Platform make it possible for main contact center hubs to support core input, process, and output functions across market-facing service offerings delivered at networked service locations. [31 May 2008]
Assessing the Role of Enterprise Software Applications in BPO
White Paper G2000 organizations undertaking Business Process Outsourcing (BPO) efforts have a variety of factors to consider when developing and implementing a strategy and plan of action. Some obvious points to consider are the reasons to pursue BPO, the... [21 May 2008]
Assessing the Role of IT in BPO Success: 2008 Market Study Update
White Paper Business Process Outsourcing (BPO) is typically viewed - as the name implies - as a "Business" initiative. The BPO sourcing process must thoroughly assess the capabilities of candidate service providers' IT solutions. [21 May 2008]
Assessing the Role of Captive Operations in Global Service Delivery Models
White Paper This paper presents the pros and cons of captives, a pulse-check on captive center performance, and strategies to generate maximum value from business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO). [21 May 2008]
Trends in Outsourcing: Strong, Sustainable and Growing
White Paper This paper provides a review of the outsourcing landscape, a segmentation of the outsourcing industry and definitions of each major sector including Business Process Outsourcing, Platform IT Outsourcing, Application Outsourcing, and Network... [12 Mar 2008]
F&A Outsourcing Providers Discover Competitive Advantage With Real-Time Transaction Inspection
White Paper Business Process Outsourcing (BPO) service providers specializing in Finance and Accounting (F&A) see a growing market opportunity but already face increasing price pressures. These market forces are creating immediate cost pressures on providers... [11 Mar 2008]
Premier Firm Speeds Deployments, Enhances Security, Reduces Desktop Imaging Time by 96 Percent
White Paper Sutherland is the largest organically grown Business Process Outsourcing (BPO) player in the industry, with a significant offshore footprint and a balanced portfolio of services that include customer care, technology support, and integrated back... [29 Feb 2008]
Creating Competitive Advantage Through Converged Communications
White Paper In a quest for increased profitability and efficiency, the outsourcing and offshoring of non-core competencies to geographic areas with high-skilled and low-cost labour availability have become increasingly popular. [08 Jan 2008]
Hewitt Associates Helps Marriott U.K. Optimize Human Resources Management While Cutting Costs
White Paper Hewitt Associates, Inc.wanted to identify a scalable, cost-effective HR and payroll platform and suite of best-practice processes on which to operate HR business process outsourcing for 10,000 Marriott U.K.associates, following the formation of... [18 Dec 2007]
New Messaging Framework Lets Outsourcing Solutions Provider Easily Handle Huge Increases in Volumes
White Paper Following a consultation with Microsoft, Pershing introduced Microsoft BizTalk Server 2004 to process the increased volume of new messages. BizTalk Server 2004 enables Pershing to process messages in any format, vastly reducing the time and... [18 Dec 2007]
Outsourcing Solutions Provider Supports Growth With New Messaging System
White Paper Following a consultation with Microsoft, Pershing introduced Microsoft BizTalk Server 2004 to process the increased volume of new messages. With BizTalk Server 2004 Pershing can process messages in any format, vastly reducing the time and resources... [18 Dec 2007]
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