centres in white papers
Quocirca Insight Report: Data Centre Asset Planning -- Regaining control of the data centre
White Paper Inefficent power and space usage in data centres wastes both money and energy -- and it's a universal problem. Late last year, Quocirca conducted wide-ranging interviews about the issues contributing to the situation. [17 Jul 2008]
Public Wi-Fi Networks: The Rise of City-Wide Hotzones
White Paper This paper discusses Wireless LAN (WLAN), which is also known as Wi-Fi and based upon the IEEE 802.11 standard, is a high-speed data networking technology that is widely implemented in homes, schools, businesses, cafes, and other public areas such... [03 Jul 2008]
Managing Convergence for Enhanced Customer Service
White Paper Entenial Direct had first to deliver a single platform for customers combining mortgages and traditional banking activities across the company's web site, call centres and network of branches, and at the same time offer main partners a flexible... [31 May 2008]
SUN FIRE X4150 AND X4450 : SERVER ARCHITECTURE : Breakthrough Density Using Sun and Intel Technology
White Paper As a result, IT data centres experienced rapid growth as the number of applications, the population of users, and the quantity of transactions multiplied. In recent years, emerging applications and expanding Web services have fuelled an escalating... [14 May 2008]
Pain Relief for Call Centres
White Paper It is popular in the press to portray call centres as poor - callers get frustrated when they cannot get through, or when they are met with an automated menu of incomprehensive choices. Then when they do finally get to speak to someone - it is also... [11 Apr 2008]
A Practical Guide to Modern Warehousing Technology
White Paper minds, or are already well on the way to becoming standard practice within Distribution Centres. In warehousing technology, there is a continuing trend to 'break down the walls of the warehouse', by providing technology and functionality that, in... [10 Apr 2008]
NG Bailey Case Study: Albert Jack
White Paper Furthermore, because Extrasys hosts all the information on secure and remote servers in state of the art data centres, Albert can focus on what he does best without having to worry about security. As most of Albert's work is completed on the move... [14 Jan 2008]
Optimising LAN Access to Grid Enabled Storage Elements
White Paper The worldwide LHC computing grid (WLCG) will distribute this data to over two hundred Tier-1 and Tier-2 computing centres, enabling particle physicists around the globe to access the data for analysis. [11 Jan 2008]
Nortel Network Case Study: NCI Business Centres
White Paper Situated in Luxembourg City's La Cloche D'or district, NCI Business Centres provides office space to over 50 businesses. The Centre also delivers a range of other facilities to customers, including secretarial services, events management and... [10 Jan 2008]
Leading Research Centre Launches Italy's First Ultra-Broadband Network for Grid Computing
White Paper The Consiglio Nazionale delle Ricerche (CNR) company wanted to connect two research centres 80 km apart at ultra-broadband speeds to enable grid computing. The Nortel Optical Metro 5200 provides DWDM (Dense Wavelength Division Multiplexing) 10 Gbps... [10 Jan 2008]
Nortel Network Case Study: ITEL
White Paper ITEL, based in Chester in the UK, designs, develops and supports business communication systems - from traditional telephony applications to IP call centres. ITEL, based in Chester in the UK, designs, develops and supports business communication... [10 Jan 2008]
Increasing Efficiency, Profitability and Customer Satisfaction
White Paper Kookmin Bank wanted to integrate systems and operations and to consolidate the call centres of the newly merged financial institutions. Increased efficiency was necessary for better profitability and to meet the ever-changing needs of its customers. [10 Jan 2008]
Nortel Network Case Study: Avea
White Paper Avea's existing infrastructure in the core network centres was overstretched, requiring manual re-configuration to accommodate changes in traffic routing. Avea is a dynamic player in Turkey's mobile communications sector, with 17% of the market... [10 Jan 2008]
A Cisco Capital Operating Lease Gives Emirates Group a Future-Proof Infrastructure With Bottom-Line Benefits
White Paper Cisco Catalyst 6500 Series Switches were installed in the organisation's twin data centres under a Cisco Capital operating lease with in-built technology refresh. Emirates Group is one of the world's fastest growing airline and travel businesses. [10 Jan 2008]
Creating Competitive Advantage Through Converged Communications
White Paper The availability of a global telecommunications infrastructure has allowed enterprises to become more distributed and to operate key business functions such as finance, manufacturing and customer contact centres across the world. [08 Jan 2008]
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