citizen in white papers
Creating an Efficient, Citizen-Centric, Secure Message Exchange
White Paper The challenge was to implement a cost-effective, secure, and standardized transaction environment, equipped to deliver consistent and rewarding citizen service. Oslo is the capital of Norway. It is also a lively, prosperous, and cosmopolitan city... [09 Jul 2008]
Avaya Case Study: 9-1-1 and Beyond
White Paper By 2004 the existing structures and technologies needed to be upgraded and consolidated in a way that could support best practices for responding to both emergency and non-emergency citizen needs. 9-1-1, 3-1-1, the Mayor's Call Center, and other... [02 Jul 2008]
Agile and Flexible Employment Services in Belgium
White Paper Le Forem a Leading public employment and vocational training services agency in Belgium needed to focus more on delivering joined-up and rewarding citizen service. Faced with an imminent loss of its monopoly position, the agency also needed to... [31 May 2008]
Tribunal Supremo Electoral Improves Speed and Reliability of Vote Processing
White Paper Supreme Electoral Court worked with RedPartner S.A.to implement a high-availability IT infrastructure, assuring speed and reliability in electoral processes and established a robust citizen database with the help of Oracle Database Enterprise... [30 Apr 2008]
Next Generation Federal Data Center Architectures
White Paper The FEA provides a common language and framework to describe and analyze IT investments, enhance collaboration, and ultimately transform the federal government into a citizen-centered, results-oriented, and market-based organization. [26 Apr 2008]
State Department Chooses Microsoft Software to Make Better Use of In-House Expertise
White Paper The Tennessee Department of Human Services (DHS) adopted Microsoft software to deliver high-impact, mission-critical applications at a lower cost, while continuing to improve citizen services through technology. [14 Apr 2008]
H.R. 2898, a Bill to Improve Homeland Security, Public Safety, and Citizen Activated Emergency Response Capabilities Through the Use of Enhanced 911 Wireless Services
White Paper This webcast discusses about H.R.a bill to improve homeland security, public safety, and citizen activated emergency response capabilities through the use of enhanced 911 wireless services. [10 Apr 2008]
InterPARES 2 Case Study Proposal: Computerization of Alsace-Moselle's Land Registry
White Paper This case study will thus investigate the long-term preservation of digital signatures within a dynamic information system designed to improve the efficiency of government-citizen relations, in the context of the French civil law evidence system. [10 Apr 2008]
Program With XML for DB2, Part 2: Leverage Database Support for XML in Your Application Architecture
White Paper XML's status in databases has changed in the last couple of years from a temporary worker to that of a first class citizen. No longer does it need to morph its identity in order to fit into the relational world. [09 Apr 2008]
Epsom and Ewell Boosts Call Center Efficiency by 20% and Cuts Costs With Citizen-Centric Service Innovation
White Paper Located 15 miles from London, Epsom and Ewell Borough was voted the third best place to live in the United Kingdom by a 2007 Channel 4 Television survey. Epsom and Ewell Borough wanted to modernize and improve service delivery and increase the... [24 Mar 2008]
Fortifying Your Agency With Security Management
White Paper Federal agencies understand the critical importance of protecting mission-critical data (including confidential citizen information), applications and systems. Federal agencies are increasingly concerned about the damage that threats of all kinds... [28 Feb 2008]
Why green ICT is good for the bottom line
White Paper This executive summary sets out how organisations can adopt a responsible ICT strategy that can simultaneously reduce power requirements and costs, change the culture of their organisation and its people to manage carbon more efficiently, and... [28 Feb 2008]
Information Commons: Concept of Disclosing Public Information in an Era of Personal Privacy and Information Protection
White Paper To promote the disclosure and sharing of such information, one should create a world in which public information can be shared among every citizen, while personal data is protected at the same time. The Internet has been eliminating the asymmetry... [14 Feb 2008]
State Attorney General's Office Uses New Technology to Improve Constituent Service
White Paper In March 2007, Microsoft Certified Partner Smart Business Advisory and Consulting LLC (SMART) helped the agency deploy Microsoft Dynamics CRM citizen relationship management software, and then enhanced this solution with a Web application that... [08 Feb 2008]
Cisco as a Corporate Citizen: A Commitment to People and the Planet
White Paper Responsible business operations and social investment benefit the global community as well as the business. The attendee of this webcast will learn more about Cisco's commitment to its employees, the environment, and society. [06 Jan 2008]
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