crm implementation in white papers
TechRepublic Resource Pack: Taking Another Look at CRM
White Paper If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white papers explain how CRM tools can help you more rapidly... [22 Jul 2008]
Health Insurance Company Reengineers Call Center With CRM Solution
White Paper As part of an initiative to update call center technology, Wellmark turned to Microsoft Gold Certified Partner Avanade for its implementation expertise with Microsoft Dynamics CRM. The ease of use of Microsoft Dynamics CRM has enabled in-house... [11 Jul 2008]
NBA Basketball Team Scores With Sales Force Automation Tool
White Paper As the team's legacy Onyx CRM implementation neared its end of life, managers compared three alternatives to replace it. They chose Microsoft Dynamics CRM for its ease of use, adaptability, and scalability as well as its ability to increase... [06 Jul 2008]
Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities
White Paper That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail... [05 Jul 2008]
Microsoft Dynamics CRM Online - The Norris Group Case Study
White Paper That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail... [03 Jul 2008]
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
White Paper Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that... [03 Jul 2008]
Electronic Customer Relationship Management (eCRM)
White Paper The ideas behind CRM (Customer Relationship Management) aren't new but it is only now that new applications and implementation methods have emerged to enable you to quickly put CRM into practice. This white paper describes that how CRM could... [06 Jun 2008]
Towards a Definition of a CRM System Life-Cycle
White Paper In recent years, the interest on research in Customer Relationship Management (CRM) systems has grown notoriously. Many authors have made individual proposals of interesting topics to be researched around CRM systems, but no overarching research... [11 Apr 2008]
Data Center One for SAP - Solution Blueprint and ROI Analysis
White Paper R/3, CRM, BW, etc.each of these applications requires multiple environments for development, quality assurance / testing, and production (additional environments such as sandbox, training, load balancing, failover, and pre-production may also be... [11 Apr 2008]
How SAP Customers Achieve Greater Value Using TIBCO
White Paper While SAP has proven itself as a software vendor that delivers important capabilities in areas such as enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM), a successful implementation of SAP... [10 Apr 2008]
CRM at Canada Post: A Case Study
White Paper This webcast describes CRM implementation at Canada Post. [04 Apr 2008]
Performance and Scalability Benchmark: Siebel CRM Release 8.0 Industry Applications and Oracle 10gR2 DB on Sun SPARC Enterprise T5120/T5220 Servers Running the Solaris 10 OS
White Paper This paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management (CRM) Applications Release 8.0. The benchmark comprised 10,000 concurrent users running Siebel CRM Release 8.0 industry... [03 Apr 2008]
Business Solutions Provider Improves Profitability and Credibility Through Training
White Paper To take advantage of the increasing market demand for Customer Relationship Management (CRM) solutions and support, Helios-IT launched a practice that focuses specifically on Microsoft Dynamics CRM. To effectively implement the business management... [02 Apr 2008]
CRM Solutions: What A Small Business Should Look For
White Paper Small business owners are likely to assume that CRM solutions are mainly for larger companies, but is this an accurate assessment? What should small businesses look for to ensure they are making the best decision regarding CRM implementation? [31 Mar 2008]
A CFO's Perspective on ERP/CRM
White Paper Enterprise Resource Planning and Customer Relationship Management (ERP/CRM) systems can provide access to information that previously was unavailable to an organization. What is the Total Cost of Ownership (TCO) for ERP/CRM when deployed on the... [27 Mar 2008]
Keep updated for stories matching crm implementation in white papers via RSS
