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whitepaper In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard...
[20 May 2008]
whitepaper The client is a multi-billion dollar designer and manufacturer of electronics products including wireless and data capture solutions. The client needed to empower internal sales with a tool to more efficiently manage leads to fulfillment - a fluid...
[20 May 2008]
whitepaper This was accomplished using out-of-the-box CRM functionality to link all aspects of accounts, leads, opportunities, projects and calendars, together with custom fields, tables, process steps and dashboards to monitor and report results.
[20 May 2008]
whitepaper Eclipse streamlined and automated billing, invoicing, and account reconciliation by integrating Oracle's JD Edwards EnterpriseOne applications with the company's legacy CRM system, driving improved customer service.
[20 May 2008]
whitepaper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing customer data, fast, across all brand operations, to improve consultant...
[20 May 2008]
whitepaper Best-in-class customer relationship management (CRM) systems have enabled leading organizations to translate greater customer insight into higher profits from more loyal customers. However, in both B2C and B2B models, CRM and eCommerce systems lack...
[19 May 2008]
whitepaper If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you...
[19 May 2008]
whitepaper View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The...
[19 May 2008]
whitepaper If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. This guide from Inside CRM compares solutions from vendors such as Microsoft...
[19 May 2008]
whitepaper Inside CRM has done a lot of the work for you by comparing the features and costs of 15 top SFA solutions from vendors such as Microsoft, Oracle, Sage Software and Entellium. Businesses of all sizes can benefit by automating all aspect of their...
[19 May 2008]
whitepaper Most will point to their customer care training or CRM system. Every company executive will raise their hand and say they believe having loyal customers is a key to business success. But what are executives really doing about it?
[19 May 2008]
whitepaper Nowadays eCommerce systems and Customer Relationship Management (CRM) systems have a great deal of valuable process and data overlap when it comes to managing and executing sales, customer management and fulfillment functions.
[19 May 2008]
whitepaper Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics CRM because it best met the firm's usability, user acceptance, and system integration...
[18 May 2008]
whitepaper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and ensure sales success.
[18 May 2008]
whitepaper This paper focuses on team's design for real-time data access to retrieve task-related information from the Enterprise Information System (EIS) CRM Siebel. When working on an assigned task, the user needs related data, including documents, from CRM...
[18 May 2008]
whitepaper After exploring several alternatives, CTA chose to deploy Microsoft Dynamics CRM. The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions...
[18 May 2008]
whitepaper IWBank implemented Oracle's Customer Relationship Management (CRM) and Oracle Business Intelligence applications to improve operations management and enable strategic analysis of customer service and marketing tasks and deployed a bi-directional...
[18 May 2008]
whitepaper Microsoft Dynamics AX is a business management solution that automates and streamlines financial, human resource, supply chain, and Customer Relationship Management (CRM) processes. Established in Poland in 1916, Kujawaska Fabryka Manometer (KFM...
[18 May 2008]
whitepaper One can have the best Customer Relationship Management (CRM) or contact management system in the world, but if one is pursuing the wrong business, the system will not benefit the organization. A well-defined strategy for determining which sales...
[16 May 2008]
whitepaper With limited seat licenses, the CRM application was not accessible to all employees and presented an overwhelming number of features and functions. BHDP Architecture was a growing architectural firm struggling with its attempts to share knowledge...
[04 May 2008]
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