practices in white papers
Virtualization from the Data Center to the Desktop
White Paper This paper looks at the role virtualization should take in an optimized IT infrastructure, and presents a set of principles and best practices to help you build a comprehensive virtualization strategy for your organization. [25 Jul 2008]
Smart SOA: Best Practices for Agile Innovation and Optimization
White Paper This white paper outlines IBM's approach to SOA, garnered from best practices and lessons learned from experiences with clients to help extend the value of SOA deployments in a set of guiding principles. [24 Jul 2008]
Best Practices for VMware ESX Server 3.0 Backup on NetApp
White Paper The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups. The decision to use RDMs instead of vmdk (VM file system) was based on the desire for file-level restore capability. [24 Jul 2008]
Virtualizing Storage for VMware Success
White Paper Storage infrastructure and operational practices that were designed for physical server architectures are not well suited to meet the demands of a virtual infrastructure. Backup and disaster recovery practices have to change radically. [24 Jul 2008]
ePolicy Best Practices: A Business Guide to Clean & Compliant, Safe & Secure E-Mail and Web Usage and Content
White Paper Organizations that are committed to preventing accidental and intentional email and Web disasters put best practices to work. This paper highlights best practices that you can begin using in your organization today. [23 Jul 2008]
Death to PST Files: The Hidden Costs of Email
White Paper Current practices also create gaps in institutional knowledge and numerous other security and regulatory risks. Email has become the lifeblood of modern business, with more than three quarters of an organization's business-critical data stored there. [23 Jul 2008]
Real-Time Contact Centers Build Customer Intimacy and Improve Profitability
White Paper It contains a blueprint, best practices and the steps for building your real-time contact center. 10 Steps to Building a Real-Time Contact Center: Companies seeking a competitive edge must convert their reactive, cost-oriented contact centers into... [23 Jul 2008]
Best Practices for Making Your NetBackup Environment Highly Available With Storage Foundation and Veritas Cluster Server
White Paper This Webcast provides recommended best practices for clustering the NetBackup Master Server and discusses how Veritas Cluster Server makes high availability easy to deploy and manage. Data protection (or backup) is a mission critical application... [21 Jul 2008]
Veritas NetBackup 6.5 for VMware 3.x: Best Practices
White Paper This paper covers best practices for designing solutions for - and protecting - VMware virtual machines. VMware virtual infrastructure software is used by enterprises large and small to increase the efficiency and cost-effectiveness of their IT... [21 Jul 2008]
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
White Paper This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists out practices that will help you develop and build strong tech/customer relationships that will develop an... [21 Jul 2008]
Indian Insurance Firm Decreases Time to Incident Resolution by 40% With ITIL Incident and Problem Management Best Practices.
White Paper By deploying a service desk solution with integrated incident, problem and change management processes based on ITIL best practices, ITGI has been able to standardize and optimize key service desk functions. [18 Jul 2008]
Best Practices for Secure Remote Access - A Guide to the Future
White Paper Significant changes in mobile technology and global business practices have spurred an evolution of both local and remote access. With more people working from more locations using more devices than ever before, attempts at providing access while... [18 Jul 2008]
Salesforce.com Helped Customers Succeed and Gained Brand Loyalty Using Macromedia Breeze to Deliver Best Practices Presentations
White Paper Salesforce.com is the world leader in on-demand Customer Relationship Management (CRM) services. They wanted to reach customers day or night, keeping viewers engaged with rich media experiences. The project team needed to ramp up production quickly... [18 Jul 2008]
Improve visibility, control and automation with IBM Service Management
White Paper IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL best practices and realize predictable results, greater efficiency, improved value and reduced risks. [18 Jul 2008]
REST Easy: A Guide to Representational State Transfer
White Paper REST concepts and practices Check out this slide presentation to learn how REST (Representational State Transfer) compares to SOAP and the WSF (Web services framework). This presentation by Peter Lacey, Senior Analyst for Burton Group, explores... [18 Jul 2008]
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