resolving in white papers
Using Ontologies in Proteus for Modeling Data Mining Analysis of Proteomics Experiments
White Paper Developing such applications needs knowledge of both data mining and bioinformatics domains, that can be effectively achieved by combining ontology about the application domain (the problem) and ontology about the... [01 Oct 2008]
Forrester Research Report: Thirty-One Best Practices for the Service Desk
White Paper Instead, areas such as resolving users' requests in a timely manner and successfully resolving an issue on the first call were identified as key opportunities for improvement. According to a study... [08 Sep 2008]
Forrester Research Report: Thirty-One Best Practices for the Service Desk
Instead, areas such as resolving users' requests in a timely manner and successfully resolving an issue on the first call were identified as key opportunities for improvement. According to a study... [08 Sep 2008]
Momentum Webcast: Connecting People and Business: Delivering Responsive Customer Service With the 2007 Microsoft Office System (Level 100)
White Paper The attendee of this webcast will learn how familiar 2007 Microsoft Office products can help to build more effective processes for resolving customer issues. Many businesses spend much more to attract new customers than... [06 Sep 2008]
Detecting and Resolving Locking Problems Using BMC MAINVIEW for DB2
White Paper The presenter of this webcast will discuss the fundamentals of DB2 locking and show how BMC MAINVIEW for DB2 can help identify and resolve DB2 locking problems. [02 Sep 2008]
Knowledge Management and ITIL: Creating the Adaptive Organization
White Paper ITIL provides guidance on the high-level process steps for recording an event, resolving the issue and reporting conditions. The Information Technology Infrastructure Library (ITIL) provides organizations with a... [02 Sep 2008]
CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
White Paper The company wanted to improve process for resolving application problems for CGI's top client. CGI Group Inc.is one of the largest IT and business process service firms in North America. CGI Group deployed BMC software... [11 Jul 2008]
Design and Scalability of NLS, a Scalable Naming and Location Service
White Paper Applications include resolving Web URIs to the nearest cached or replicated object that provides the associated content. This paper sketches the design, and presents a scalability analysis and evaluation of NLS, a... [11 Jul 2008]
Bandwidth Requirement and State Consistency in Three Multiplayer Game Architectures
White Paper In CS, players exchange periodic updates through a central server that is also responsible for resolving any state inconsistencies. Multiplayer games become increasingly popular, mostly because they involve interaction... [11 Jul 2008]
Achieve Business Advantage through Faster Application Problem Resolution
White Paper Skyrocketing costs for resolving complex customer issues There's no debate that software errors are costly. But when software is your business, the impact of application problems can be devastating, as one small issue... [03 Jul 2008]
Querying Heterogeneous Land Use Data: Problems and Potential
White Paper Using master terms or an authority offers a good solution to the problem of resolving diverse land use codes and has been advocated by land use professionals. This paper elaborates on the integration problems associated... [03 Jul 2008]
Lucent Worldwide Services and Bell Labs Can Help Make Any Service Provider Network More Productive
White Paper A major U.S.local service provider needed help in resolving switch capacity problems. The service provider believed they had exhausted switch capacity in one central office and were seeking a solution that did not... [03 Jul 2008]
Lucent Worldwide Services and Bell Labs Can Help Make Any Service Provider Network More Efficient
White Paper A major wireline service provider needed help in resolving network congestion and capacity issues resulting in blocked calls, inability to add new customers and loss of customers due to service degradation. [03 Jul 2008]
Three-Dimensional Web-Based Algorithm Animations
White Paper The ability to interactively control a 3D scene provides motion cues that are crucial for resolving ambiguities of 3D scenes displayed on flat screens. Over the past few years, we have developed JCAT, a system for... [03 Jul 2008]
Access and Integration of Emerging Technologies: Keys to Successful Imaging of Reservoir Fluids in Depth and Time
White Paper Resolving a volume of fluid 10 meters thick and 200 meters in lateral extent at a distance of 200 meters from a well has been chosen as the goal. Low cost access to bypassed hydrocarbon pay can prolong field life and... [03 Jul 2008]
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