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All Covered Increases Business Productivity, Efficiency, and Customer Satisfaction With WebEx Meeting Center and WebEx Support Center
White Paper All Covered is the only nationwide Information Technology (IT) outsourcing services company that focuses solely on the unique computing, networking, and application needs of small to mid-size businesses and branch... [18 Jul 2008]
Afni Streamlines Record Access with WRQ Verastream
White Paper As an outsourcer of call center-based services, Afni provides its clients with a comprehensive suite of services that enhance customer service and satisfaction. A process known as... [03 Jul 2008]
Making the Right Choice Between Direct Connect and Amplified Headset Solutions
White Paper Both Plantronics direct connect headsets and Plantronics amplified solutions are excellent choices for improving productivity, reducing operator fatigue, and improving customer satisfaction. As the worldwide leader in... [12 Mar 2008]
Online Support Communities: Best Practices and Deployment Tips for Reducing Costs and Increasing Customer Satisfaction
White Paper Improve customer satisfaction Download this Lithium white paper to learn more about the unique advantages of online support communities and best practices for deploying yours. Harnessing customer... [31 Jul 2007]
Health Provider Boosts Customer Satisfaction With Flexible, Responsive Technology Platform
White Paper Based in the United Kingdom, Vielife provides a unique health service to enterprises and individuals worldwide. It's Web-based offering reports on health problems, weaknesses, or trends and provides the... [22 May 2007]
Sage CRM SalesLogix: Customer Service
White Paper Sage CRM SalesLogix is the customer relationship management solution that enables small to medium-sized businesses to cultivate profitable customer relationships by increasing sales and marketing performance and maximizing customer... [23 Jan 2007]
Dell's View From the Top Gets Brighter With a Single Global Instance of Oracle 11i
White Paper Dell is unique in that they are the global leader in quality, customer satisfaction, and pricing, and the industry leader in profitability. The only way that Dell could maintain that... [18 Oct 2006]
Dell's View From the Top Gets Brighter With a Single Global Instance of Oracle 11i
Dell is unique in that they are the global leader in quality, customer satisfaction, and pricing, and the industry leader in profitability. The only way that Dell could maintain that... [18 Oct 2006]
Innoveer Solutions Case Study: Albridge Solutions
White Paper Customer satisfaction "Drives the bus" at Albridge Solutions, and as a result, the company focuses on constantly increasing overall client satisfaction levels in two key areas -... [28 Jul 2006]
A Comparison of Student Outcomes & Satisfaction Between Traditional & Web Based Course Offerings
White Paper Unique circumstances resulted in the simultaneous offering of additional course sections in a traditional lecture/discussion format, as well as a web-enhanced format. With the recent... [20 Apr 2005]
Ramada Express Hotel and Casino Uses Micro Focus EnterpriseLink to Enhance Customer Relationships and Drive Profitability
White Paper When Ramada Express Hotel and Casino needed a unique way to better serve its top guests, they looked to a technology solution to enhance customer satisfaction. The... [20 May 2004]
Macromedia Case Study: iHotelier
White Paper Capitalizing on its reputation for providing a cohesive, comprehensive approach to improving customer satisfaction for its hotel clients, Webvertising focused on improving the effectiveness of the... [15 May 2004]
Five Quick Steps to Better Database Performance Using Real-time Visual Diagnostics
White Paper Performance becomes the number one issue when working with data, poor performance results in loss of productivity for employees, poor customer satisfaction or the poorly timed processing of transactions. [25 Feb 2004]
What’s Next in Monitoring Technology? - Data Mining Finds a Calling in Call Centers
White Paper The path of each customer interaction can be unique, and virtually countless variables and touch points can impact customer satisfaction along the way. We'll show how a powerful new... [25 Feb 2004]
A Modern View of Information Management
White Paper TREEV’s suite of technology products can be combined and customized to automatically manage mission-critical information, making business processes more efficient, while enhancing productivity, responsiveness and user... [25 Feb 2004]
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