sla manage software in white papers
Business Service Management Solution
White Paper Finally, organizations must have the ability to report on both service performance and SLA compliance. In order to manage effectively, the IT staff needs real-time alarms on services as well as SLAs that... [05 Jul 2006]
High System Availability With JP1 for Centrally Managed Center Server SLA Requires Precise Operation Analysis for High Level Service
White Paper Ltd.has been able to maintain a high level of system availability since the year 2000, when it began using Hitachi's integrated systems management software, Job Management Partner 1 (JP1), to manage its... [25 Jun 2004]
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