willie walsh

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Tech not to blame for Terminal 5 fiasco

News That's according to British Airways CEO, Willie Walsh, who has made it clear building work delays caused the airline to compromise its staff familiarisation programme. Walsh was being quizzed by the parliamentary Transport Committee which is... [08 May 2008]

Heathrow T5: The end in sight for first day blues?

News A statement issued yesterday from BA CEO Willie Walsh, said the baggage system is now working better after problems not encountered during extensive trials occurred from "time to time". Walsh added that the backlog of bags generated by the problems... [31 Mar 2008]

How did the Heathrow T5 launch go so wrong?

Comment Having visited the terminal myself several times in the months before T5's opening and interviewing the people who have dedicated years of their lives to the project, I'm amazed BA got it so wrong on opening day - the chaos forcing the airline's... [28 Mar 2008]

BA CEO: Heathrow T5 chaos 'not our finest hour'

News BA CEO, Willie Walsh, said in a statement: "Yesterday was definitely not British Airways' finest hour. Walsh said: "In isolation, they would not have had the impact they did, but in combination they led to a level of disruption we never took... [28 Mar 2008]

BA chief exec backs "lean" tech future

News BA CEO Willie Walsh claims "lean" technology and processes will be one of the keys to simplifying the business, cutting costs and improving customer service for the airline in the future. Speaking at BA's sixth annual 'IT Fair' at the company's... [18 Oct 2006]

British Airways to axe half of senior IT managers

News British Airways is to cut half of its senior IT management and a third of its middle IT management as part of continued pressure to reduce costs by new CEO Willie Walsh. The management cuts will impact all departments across BA over the next two... [19 May 2006]

BA plans online upgrade in £450m cost-cutting drive

News The two-year programme to drive down costs and improve customer service is the first business plan of new BA CEO Willie Walsh since he took over in October last year. Walsh said in a statement: "This plan will make us fit for the future. [10 Mar 2006]

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