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Let's Talk: Build Your Enterprise Architecture Using Communication and the Right Framework

whitepaper Whichever tools one uses, make sure one also applies a strong dose of communications to cement the relationships that support the architecture. Enterprise architectures rely on a series of tools for implementation and documentation.

Tags: software engineering

[17 May 2008]

Securing Your Messaging Environment From External and Internal Threats

whitepaper Messaging technologies have become the communications life-blood of organizations today and their increased use has left them vulnerable to external attacks like malware, spyware and spam and internal threats like data leakage.

Tags: network security

[17 May 2008]

3Com Solutions: Assessing Your Network for Voice Readiness

whitepaper For most organizations today, it's less a matter of if and when, but more, a matter of how to embrace IP telephony communications. In thousands of installations worldwide, VoIP communications are daily enhancing collaboration, increasing...

Tags: voip - ip telephony

[17 May 2008]

Create e-Mail Newsletters for Your Travel Clients

whitepaper In the old days, when travel agents issued paper tickets, it was easy to stuff traveler communications collateral into the client's ticket jacket. Now that paper tickets are less common, communications with the clients are limited to agency Web...

Tags: business management

[16 May 2008]

Communicate To, Through, and for Your Channel Partners

whitepaper Communications with one's channel partners should be cost effective and behavior oriented. Communicating with customers is obviously important and gets the attention of marketing channel managers. However, communicating with channel partners is...

Tags: business management

[15 May 2008]

RIM quiet on touchscreen BlackBerry rumours

News He said: "Primarily it [the BlackBerry] is a communications device… The feedback for us on keyboards has been fantastic, especially on the Bold. Check out silicon.com's latest mobile photo stories here…  Photos: Behind the scenes at...

Tags: iphone, rim, blackberry

[14 May 2008]

Maximizing Unified Communications for Your Business: Guidelines for Success in Deployment and Solution Optimization

whitepaper This executive brief first discusses the hallmarks and business benefits of Unified Communications, then ends with a set of recommended approaches to help companies ensure smooth and successful UC deployments.

Tags: business management, video, voice, unified communications

[05 May 2008]

Essential Manager's Guide: Intelligent Communications

whitepaper Embedding communications into the fabric of your business processes enables you to optimize the connections among your people, customers, and processes. Discover answers here in this DK Publishing Essential Managers eBook for Intelligent...

Tags: voip - ip telephony

[05 May 2008]

The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect

whitepaper Do you have the communications tools to engage your best customers? Brilliant retailers understand societal changes in the way people interact and transact and they are embedding communications into the fabric of their business.

Tags: call center - contact

[05 May 2008]

Essential Manager's Guide: Communications Tools for the Effective Worker

whitepaper Learn specific proven strategies for using Unified Communications to address these challenges, and gain useful insights for evaluating and building a compelling business case for Unified Communications in your organization.

Tags: voice - data integration

[05 May 2008]

Collaborate and communicate with customers and colleagues in real time

whitepaper Seven whitepapers cover topics ranging from simplifying business communications to tapping the collaboration intelligence of your business network. To keep your business moving forward, keep everyone on the same page.

Tags: collaborative web

[03 May 2008]

'Green' technology can't save us from ourselves

Comment Speaking at Gartner's Enterprise Networking & Communications Summit, London-based media company Pearson - which has been using a telepresence system since 2001 - explained that, yes, videoconferencing has allowed its senior execs to reduce trips...

Tags: climate change, technology, videoconferencing

[28 Apr 2008]

Quocirca's Straight Talking: Just how distributed is your business?

Comment Most businesses still operate with a single HQ and branch offices but today the quality of communications between different buildings, however widely distributed, is expected to be good for video and web conferencing, centralised content...

Tags: distributed working, networks

[24 Apr 2008]

Why next-gen videoconferencing can mean more travel

Case Study Speaking at Gartner's Enterprise Networking & Communications Summit in London, Steve Scott, director of technology services at Pearson, which deployed Teliris' immersive videoconferencing system around seven years ago, said the key business...

Tags: travel, teliris, videoconferencing

[24 Apr 2008]

Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

whitepaper Does your organization now need IM embedded in its communications infrastructure, seamless wireless connectivity, integration with business applications, voicemail to email, or any of a dozen other new technologies?

Tags: voip - ip telephony, phone, pbx, ip pbx

[24 Apr 2008]

UK phishing attacks shoot up 200 per cent

News Sandra Quinn, director of communications at Apacs, said in a statement: "Although online banking fraud losses fell last year the fraudsters clearly aren't giving up. We want to hear your views about this campaign and your experiences of being a...

Tags: cyber crime, e-crime, phishing

[16 Apr 2008]

Securing Your Communications Infrastructure

whitepaper Safeguarding the unified communications investment from hackers and other network security threats does not have to be complicated. This webcast shows how a systematic approach can protect unified communications system and gives the peace of mind...

Tags: voip - ip telephony

[14 Apr 2008]

Why now is the time to integrate VoIP in SMB networks

whitepaper Voice over Internet Protocol (VoIP) has evolved from a low-cost phone service into a platform for integrated business communications. In this ForwardView webshow, IBM explains the business advantages of running your phone network on the same lines...

Tags: voip - ip telephony, phone, insight, leadership

[14 Apr 2008]

Optimize Your Network

whitepaper The attendee will learn about the benefits of implementing an integrated multi application network infrastructure and how Cisco's end-to-end solution, could enable network infrastructure to adapt as the business needs change and offer secure...

Tags: local area networks (lan)

[14 Apr 2008]

IP Connections Create the Bank Branch of the Future

whitepaper Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. Rethink the way you reach your customers. You'll also learn how this capability allows banks and credit unions to deliver strong, cost...

Tags: crm software, forwardview, connections, credit

[11 Apr 2008]

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