Software deal will save on workers...
By Joey Gardiner, 19 October 2001 11:50
NEWS Autonomy has won a contract with Consignia - once known as Royal Mail - to automate content on its website. Autonomy's software - which works by classifying content via theme, not keyword - will be used to aggregate, categorise and deliver information on Consignia's new transactional web-site. Consignia said the deal will save it money because it will negate the need to employ people to manually organise and link content.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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