One antiquated, ineffective institution opts for another...
By Aled Herbert, 6 December 2001 08:15
NEWS The open source world was rocked today following news that the Royal Family has abandoned Linux in favour of Microsoft IIS web server application. The move ends Her Majesty's two-year dalliance with the open-source operating system. According to reports on US wires, the Palace switched to a new service provider running Microsoft server software after its former ISP ended hosting operations.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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