By editorial@silicon.com, 18 January 2002 13:00
COMMENT This week we have been inundated with angry reader responses to our stories concerning PC manufacturers refusing to issue recovery disks (HP and IBM ditch recovery disks http://www.silicon.com/a50456 )
I'll go to Compaq or Dell...
By David Graham
It makes it easier to select a supplier for hardware when companies act like this. Next time I have to procure a couple of hundred machines, I'll go to Compaq or Dell.
Me too...
By Anon
It makes it easier to select a supplier for hardware when companies act like this. Next time I have to procure a couple of hundred machines, I'll go to Compaq or Dell.
Disks galore
By Kay Beswick
I'd just like to say I keep all my recovery disks, and have been thankful for them on numerous occasions. Bye bye HP.IBM. I just hope Compaq prevails if/when the Compaq/HP merger takes place.
Ironic isn't it?
By Roger Ash
Up until recently, one of the main arguments in favour of buying from the 'big names' was that smaller firms never bothered to supply a CD - in fact many magazines told their readers that if you didn't get a CD, you were dealing with a 'cowboy'. Now suppliers of the most expensive machines are talking about the cost of a CD - what's that? 25p?
Boycott
By Alec R
When will these global corporations learn?
And more to the point, why do we put up with it?
They are not Microsoft, they don't have a monopoly. We the 'IT end user industry' have the power to boycott the products of any company that treats us with contempt. I shall, and hope the rest of you do. Join Me!
This is nothing new...
By Anon
I bought my Parkard Bell computer from PC World in October 1999, with Win 98 pre-installed and no recovery disks. As a total novice, I had no idea that I should have had these until I was told by a friend, but PC World eventually only issued me with copies, and not originals. These copies were laden with faults and I eventually had to buy my own recovery CDs from Parkard Bell in the Netherlands, at a cost of £25... shabby service indeed.
But all is not lost...
By Anon
Well it took just 18 mins, and quotes from this site, and HP support agreed to send me the missing CDs.
What the hell are they thinking of? If I had known about this before purchasing - I wouldn't have gone to HP

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