By silicon.com, 23 February 2004 15:55
Dell has taken a leaf out of the US government's book of stupid questions, asking shoppers in its online store whether they intend to use their newly acquired PC to create weapons of mass destruction. The trick here - if that is their intention - is to select 'no'.
If they answer 'yes', then Dell will refuse to ship them the hardware.
Smart move, Dell. That should catch out the terrorists. You can picture it now:
Terrorist One: "Oh no, we've been thwarted. Those cunning swines at Dell have stopped us in our tracks with their tricky questioning."
Terrorist Two: "Have you tried lying?"
Terrorist One: "Oh yeah... that seems to work, panic over."
In the same way that the Visa waiver filled out on entering the US poses visitors taxing questions about whether they are entering the US to commit an act of terrorism or genocide, this line of enquiry is easily circumvented with a simple lie. And let's face it, if you're bent on committing an act of terrorism, then you're probably not going to lose too much sleep about lying to an immigration officer... or even to Dell for that matter.
A Dell spokeswoman said the questions were a routine part of the sale process and were required by any US corporation to comply with export regulations. However, other computer makers generally make do by referring buyers to a "terms of sale" page, with terms such as "you agree to comply with all Export Laws".
Dell, however, goes so far as to ask customers to promise their PC isn't going to be used "in connection with weapons of mass destruction" (the peripherals market really has moved on, hasn't it). And, as if that isn't clear, the site goes on to explain that this would include "nuclear applications, missile technology, or chemical or biological weapons purposes".
The Dell UK site is worded slightly differently, accepting that there may be exceptions to this rule. Dell UK won't sell to "a user involved in weapons of mass destruction or genocide..."
Hang on, there's more:
"...without the prior consent of the US or competent EU government."
So, assuming anybody could find a "competent EU government" (hint, don't start your search in the UK) to grant them permission, then Dell will gladly supply computer equipment for the production of weapons of mass destruction.
(Presumably this is the same kind of permission gained by the Taliban - remember them? - to buy military hardware from Western governments, which we mention by way of a caution to Dell. You never know when these things will come back to haunt you. Just ask IBM.)
But of course that point lends too much credence to the notion that such processes are observed - that terrorists really would play by these rules. They have to get their technology somewhere, after all - and such obstacles are unlikely to deter them. For example, it almost goes without saying that Sony would never willingly condone the use of its equipment for nefarious purposes, but that stance didn't stop Saddam Hussein at the height of his powers allegedly buying 4,000 of the company's PlayStation 2 consoles to create a crude supercomputer capable of fulfilling a number of military uses.
Dell's intentions are laudable, but its strategy is laughable.

Comments
There are 11 comments. Join the discussion
1. James Button
Do the questionaires also ask about fraudulent responses -
E.G. Have you, are you currently, do you intend to, or is there a probability, or a possibility that you may make an incorrect response - Please enter a cross in the correct box.
If you pick the correct box will you get a golden welcome handshake from Corporate America ?
2. Keith Miller
Dell should load their PCs with raw Linux if the buyer confirms intention to develop WMD. It will take them years to get to "Hello World".
3. Adam M
It's easy to laugh at the ridiculousness of the article, however these steps by Dell completely remove them from legal liability should it be found that a Dell device was assisting in development of WMD. In the land of spurious law suits I wouldn't be surprised if a law suit took place against Dell because one of their devices made it possible for example to detonate a bomb.
The same applies above to terrorists entering the US, if there was no "Are you a terrorist?" question, legal defence for any would be terrorists could claim the US didn't prevent terrorists from entering the country.
These issues are along the same lines as a hacker in the US recently that caused damage to company data, and the case against the hacker colapsed because the server he hacked into had a message "Welcome" on the shell window, instead of the typical Disclaimer and "Keep Out" message.
4. mike windsor
It seems to me that Dell should immediately halt all sales to the US government, not to mention the Uk government and......... Libya is OK now though.
5. Paul Shrimpton
Ha ha ha.....
There's also an unsubstantiated rumour that (alledgedly) the T&Cs for Dell will soon be changed to state that "Anyone subsequently found to have misled Dell in their given answer to the question about WMDs will have restrictions placed upon their 3-year Back To Base warranty, nor will they be eligible for the free memory upgrade in future."
6. Brian Catt
Its clear America is a democracy of the stupid, its no longer news. A nation so absorbed with hypocrisy and covering its backside would be laughable, until you check out what we are doing to copy with things like the Data protection act. Its the people in charge who are stupid, not the people doing the work - who get fired if they point outthe obvious.
This stuff is not really meant to deter any serious criminal, and patently won't, it is to give the appearance of action, covers legal liability and employs civil servants to track it. For them, not us.
7. Tony Kench
A more frequent but equally ridiculous question is the question asking you to agree to the terms of a licensing agreement before installing software. Is anyone going to answer no if they do not agree?
8. Barry Rubinowitz
Sure they can lie, but if they use them for WMD, they will void their warranty. That'll teach them.
9. Barry Rubinowitz
Sure they can lie, but if they use them for WMD, they will void their warranty. That'll teach them.
10. Max
Hmm...
The comments are as interesting as the article :-) I agree with the legal notion BUT an easier way way of doing it is to adopt the INDEMNITY NOTICE used on software package. Probably Dell can use them on the packing box.
"Openning of this box indemnify XXX from the results of any mis-use of this machine. And you, the user will have to take full responsibility of your acts on the machine."
Won't this be better B-D
11. S Lee
Apparently this suggestion is too straightforward and clear. Dell prefers to do things the stupid way for the sake of publicity hoping dummies actually believe they are helping control this problem when all they are doing is covering their fat greedy asses!!!!
"Openning of this box indemnify XXX from the results of any mis-use of this machine. And you, the user will have to take full responsibility of your acts on the machine."
Won't this be better B-D