By Jim Hu, 23 July 2004 09:00
NEWS What a difference a few zeroes make.
Some new users of Microsoft's Hotmail on Wednesday got a pleasant surprise when they received two GB of storage upon registering for the popular free email service. That's a thousand times more than the two MB that new users should be getting.
Microsoft confirmed that some free emailers were given the wrong amount of storage and that two MB is the correct amount, claiming the matter was caused by an "error." The software giant that day was busy upgrading its paid users to two GB, which costs $19.95 a year, and some of those perks slipped into free accounts.
"When rolling out two GB of storage, it inadvertently went over to free users as well," a Microsoft representative said.
Unfortunately for those benefiting from the error, Microsoft plans to revert these free accounts back to two MB. However, free Hotmail users will get their own storage boost later this summer or early fall when the company increases their memory limits to 250MB.
Email storage has become a hot topic over the past few months. It all began when Google announced its intention to launch its own free email service, called Gmail, that would give every user one GB of storage. The move sent shockwaves across the industry, causing its fiercest rivals to follow suit.
In June, Yahoo responded when it upgraded its own email storage by boosting free accounts to 100MB and paid users to two GB. A week later, Microsoft took it a step further with the announcement of its 250MB and two GB plans.
Microsoft is not the first to stumble in revamping its email service. In May, some Gmail users noticed their storage limits had skyrocketed to 1,000GB, or 1 million megabytes of memory. Google soon fixed the glitch and restored its 1GB limit.
Jim Hu writes for CNET News.com
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