By Sarah Left, 24 September 1998 13:48
NEWS IDC is predicting that the Japanese handheld market will be worth more than $1.1bn by next year. The IDC information service is looking at issues such as the potential for the Windows CE operating system and 3Com's Palm products in Japan.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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