By John Oates, 19 March 1999 14:16
NEWS IBM, Nokia and airline reservations company, Sabre have announced a joint venture to market wireless devices which allow users to book flights from anywhere. The companies claim the product will be ready by the summer - initially as a pilot project for Sabre customers. The service will use Nokia smartphones.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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