It's 'toys out of the pram' time...
By Ian Jones, 23 November 2001 09:00
NEWS One2One and Vodafone have launched an attack on industry watchdog Oftel over its proposed price controls. The proposals could see call charges drop by up to eight per cent every year for the next four years. According to a report in the Financial Times, the spat could spiral out of control, forcing Oftel to refer the issue to the Competition Commission. More to follow...
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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