It welcomes customers rivals don't want...
By Julian Goldsmith, 29 January 2002 08:31
NEWS Virgin Mobile has reached the 1.5million subscriber mark. The operator has ascribed the growth to demand for prepay phones. The news comes as other mobile operators are beginning to eschew low-cost mobile users in favour of getting more revenue from each existing customer. Rival operators Vodafone and Orange are expected to announce slowing growth in customer numbers later today.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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