By Sylvia Carr, 3 October 2005 18:00
This quote represents the type of far-reaching research the lab aims to conduct.
Eric Dufresne, MD of the France Telecom Boston R&D Lab, said: "We're not trying to deliver standard products but investigate new and emerging technologies."
At the same time, the researchers' work is guided by what France Telecom's customers want.
Dufresne said: "We're very focused on what the customers expect from us - to do the right thing. We need to understand our customers' needs."
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