By David Meyer, 28 March 2007 10:13
NEWS
Vodafone has moved further into the field of systems integration for enterprise mobile devices with the launch of its Applications Service.
The service is aimed at enterprises looking to mobilise applications such as Oracle, Remedy, Salesforce.com, SAP and Siebel, and is the result of Vodafone's December acquisition of the systems integrator Aspective. Supported handsets will include BlackBerry devices, Windows Mobile Pocket PCs and Symbian devices.
Kyle Whitehill, Vodafone UK's enterprise business unit director, said: "This is an important part of our ongoing strategy to service the total communications needs of our enterprise customers. Through the Vodafone Applications Service, we are helping our customers maximise the benefits of their investment in enterprise software with a new service that combines applications, access and service in one complete package."
Ovum analyst Jeremy Green noted Vodafone has been "working on this for some time", ever since the Aspective acquisition. However, he said mobile operators have "been relatively unsuccessful in selling any applications beyond mail" and Vodafone could face difficulty in getting larger enterprises to buy into its new role as a systems integrator.
He added: "The larger enterprises will be very reluctant to trust mobile operators to do anything other than be a carrier," suggesting the service might do better among SMEs - which he said are "less hostile and less well-served by other elements in the ICT value chains".
Elaine Roberts, Vodafone UK's head of enterprise marketing, disagreed with Green. "We have engaged a number of customers already with this service and started rolling it out," she said, adding that those were large corporate accounts. "Compared to some large systems integrators, Vodafone's real strength comes from mobility. In the past we've seen some systems integrators saying they can run mobile applications but it becomes clear they don't have the skills or competencies."
David Meyer writes for ZDNet UK
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